Kaylest Kozma

With my extensive background in customer service, I have great phone etiquette, problem-solving abilities, and charisma. I am proficient in both Microsoft and Google applications due to my experience in office work. I am a fast learner with great information retention.

Receptionist & Optometry Assistant at Optometry Care (2025-06 – 2026-04)

Tax Preparer at Kelvin Brown & Associates (2015-01 – 2026-04)

• Tax Preparer (2026): Prepared and filed tax returns.
• Data Entry Specialist (2024-2025): Managed and entered client data accurately.
• Receptionist (2018-2021): Handled phone calls, scheduled appointments, and greeted clients.
• Tax Return Checker/Scanner (2015-2017): Verified and digitized tax documents.

Key Holder at Zwilling Outlet (2024-12 – 2025-12)

• Responsible for opening and closing the store.
• Assisted customers with comprehensive product knowledge.
• Executed sales transactions and promoted products.
• Managed cash handling and end-of-day reconciliation.

Associate's Degree – Solano Community College (2022-08 – 2025-05)

High School Diploma – FSUSD Public Safety Academy (PSA) (2013-08 – 2021-06)