Keisha Drake

Dedicated and results-driven professional with a strong commitment to supporting individuals and improving community well-being. Brings a solid foundation in communication, leadership, and problem-solving, along with experience working in fast-paced environments.

Manager - DOLLAR GENERAL - Newark, NJ

(2025-05)

• Supervised daily store operations, including opening/closing procedures, cash handling, inventory control, and staff scheduling to ensure smooth and efficient performance
• Led and trained a team of associates to meet sales goals, deliver excellent customer service, and maintain store cleanliness and organization
• Monitored inventory levels, placed merchandise orders, and implemented visual merchandising standards to maximize product availability and store appeal

Sanitation Inspector - CITY OF NEWARK - Newark, NJ

(2021-07 - 2024-04)

• Conducted routine and unannounced inspections of commercial and residential properties to ensure compliance with sanitation and health regulations
• Documented violations, issued citations, and provided guidance on corrective actions to help maintain public health standards
• Worked closely with public health departments and sanitation crews to improve waste management practices and address sanitation-related complaints

Operational Counselor - DELANEY HALL - Newark, NJ

(2016-05 - 2018-06)

• Coordinated internal and external referrals for detainees, including legal services, medical care, mental health support, and community resources
• Developed individualized service and case management plans in collaboration with detainees, ensuring needs were identified and addressed in line with facility policies and federal guidelines
• Maintained accurate and confidential case documentation, including progress notes, referral records, and compliance reports, to support accountability and regulatory requirements

Bachelor of Science - Biology - Florida International University (1993-05)