Keith Williams (RIQFLARE)

Diligent delivery driver with 14 years of experience in logistics and customer service. Proven track record of optimizing delivery routes and maintaining high on-time delivery rates, enhancing customer satisfaction. Skilled in managing inventory and adhering to safety protocols, with a strong focus on operational efficiency. Experienced in training new team members and ensuring compliance with industry regulations, contributing to a safe and productive work environment.

Delivery Driver at Napa auto parts (2024-07 – Present)

• Achieved timely deliveries across the city by efficiently dropping off auto parts while providing genuine customer service

Delivery Driver at Bti Solution (Samsung Electronics) (2023-01 – 2024-12)

• Delivered packages and goods to customers in a timely and efficient manner, ensuring on-time delivery rates
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and special instructions, improving tracking accuracy
• Ensured safe handling and transportation of fragile or perishable items, reducing damage incidents
• Adhered to all traffic laws and regulations while operating company vehicles, maintaining a clean driving record
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption, reducing operational costs
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally, enhancing customer satisfaction
• Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, and tires, minimizing breakdowns
• Maintained cleanliness and organization of company vehicles at all times, presenting a professional company image
• Followed established safety protocols for loading/unloading packages or goods from the vehicle, reducing workplace injuries
• Utilized GPS navigation systems or maps to determine optimal routes for deliveries, improving route efficiency
• Efficiently handled cash transactions when required for COD (Cash on Delivery) orders, ensuring accurate financial records

Warehouse Associate at Warehouse Associate (2023-10 – 2024-09)

• Utilized forklifts and other equipment to safely transport materials within the warehouse, reducing handling time
• Assisted in conducting physical inventory counts to reconcile stock levels, improving inventory accuracy
• Maintained a clean and organized work area, promoting safety and efficiency in daily operations
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials, minimizing accidents
• Trained new warehouse associates on proper procedures for receiving, storing, and shipping products, accelerating onboarding

Iron Worker at M & M Welding (2019-07 – 2022-08)

• Maintained a clean and safe work environment by adhering to all safety regulations and protocols, reducing workplace incidents
• Safely operated power tools including saws, drills, and nail guns while following proper safety procedures, ensuring project quality
• Lifted heavy loads manually or with assistance from equipment, ensuring proper lifting techniques were followed at all times to prevent injuries

Security Guard at AWP Safety (2015-09 – 2020-03)

• Patrolled assigned areas to ensure the safety and security of premises, deterring unauthorized activity
• Monitored surveillance cameras and alarm systems, promptly responding to suspicious activity or emergencies to minimize incidents
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required, supporting case resolution
• Escorted employees or visitors when requested for their safety or protection purposes, ensuring a secure environment

Delivery Driver at Two men in a truck (2012-04 – 2014-09)

Delivery driver

Sanitation Worker at Koch food's (2011-08 – 2014-06)

• Maintained cleanliness and sanitation standards in accordance with industry regulations, ensuring a safe work environment
• Performed routine cleaning tasks, including sweeping, mopping, and disinfecting surfaces, reducing contamination risks
• Operated and maintained cleaning equipment such as vacuum cleaners and floor scrubbers, extending equipment lifespan
• Ensured proper disposal of waste materials following established protocols, supporting environmental compliance
• Collaborated with team members to complete assigned tasks efficiently and effectively, increasing productivity
• Followed safety procedures to minimize accidents or injuries in the workplace, maintaining a strong safety record
• Assisted in training new team members on sanitation procedures and best practices, improving team performance
• Maintained accurate records of daily cleaning activities performed, supporting regulatory compliance
• Demonstrated attention to detail while sanitizing high-touch surfaces frequently touched by customers or employees, reducing germ spread
• Followed proper hand hygiene protocols to prevent the spread of germs or bacteria, promoting workplace health
• Supported team members in completing time-sensitive tasks during peak operational hours, meeting deadlines
• Demonstrated knowledge of OSHA regulations related to sanitation practices, ensuring compliance
• Utilized specialized cleaning techniques for specific areas such as kitchens, restrooms, or dining areas, enhancing cleanliness
• Maintained confidentiality regarding sensitive information encountered during cleaning duties, upholding privacy standards
• Adapted quickly to changing priorities or urgent requests while maintaining high-quality standards of cleanliness

Owner/Manager at Fresh and Clean (Detail&Wash) (2007-05 – 2010-01)

• Performed thorough interior and exterior cleaning of vehicles, including vacuuming, shampooing carpets, washing windows, and polishing surfaces, enhancing vehicle appearance
• Utilized specialized tools and equipment to remove dirt, stains, and debris from vehicle interiors and exteriors, improving customer satisfaction
• Applied wax or protective coatings to preserve the paint finish of vehicles, extending vehicle longevity
• Executed meticulous detailing techniques to restore the appearance of older or neglected vehicles, increasing resale value
• Managed inventory of cleaning supplies and ensured their availability for daily operations, preventing delays
• Collaborated with customers to understand their specific detailing needs and provided personalized recommendations, boosting repeat business
• Maintained a clean and organized work area to ensure efficiency in completing tasks, reducing turnaround time
• Followed established safety protocols when handling chemicals and operating machinery, minimizing incidents
• Demonstrated attention to detail by thoroughly inspecting completed work for any missed spots or imperfections before returning the vehicle to the customer, ensuring quality
• Adhered to strict timelines in order to meet customer expectations for prompt service delivery, increasing customer retention
• Assisted in maintaining records of services performed on each vehicle for future reference purposes, improving service tracking
• Communicated effectively with team members regarding workflow coordination and task assignments during busy periods, optimizing operations
• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring overall satisfaction, increasing positive reviews
• Collaborated with other departments such as sales or maintenance teams when necessary for seamless operations, supporting business growth
• Trained new employees on proper car detailing procedures according to company standards, improving service consistency
• Suggested improvements in processes or equipment that could enhance efficiency or effectiveness, driving operational improvements
• Maintained a positive attitude even during challenging situations while working under pressure, fostering a supportive work environment
• Consistently met productivity targets by working diligently and maintaining a steady pace, achieving business goals
• Ensured the confidentiality of customer information and maintained professionalism at all times, building customer trust
• Assisted in managing the budget for car detailing supplies, optimizing costs without compromising quality
• Increased customer satisfaction ratings by consistently delivering exceptional car detailing services

– Excel (2022-06)

GED – LTC | Atlanta North (1999-05 – 2000-05)