Kennedy Gerard

Finance-focused professional with experience in financial planning, cash-flow management, business operations, and investment analysis. Small-business owner with hands-on experience managing pricing, revenue, expenses, invoicing, and financial decision-making. Creator of Saverr, a financial planning application designed around paycheck-based bill allocation and cash-flow forecasting.

Self-directed investor utilizing long-term investment and swing options strategies. Currently pursuing a Bachelor of Science in Management with a Minor in Finance and seeking an opportunity to apply analytical, Excel, and business skills within the financial industry.

Executive Service Representative at Terminix Pest Control Company (2025-09 – Present)

Promoted based on strong KPI performance and quality evaluation scores. Support customer account management with a focus on accuracy, documentation, service planning, and retention strategy.

• Process account updates, service changes, and payment activity with precision
• Research and resolve account discrepancies through CRM documentation
• Communicate plan options while maintaining strong service standards
• Achieve consistent retention performance by providing solution-based support
• Work with internal teams to ensure accurate customer account continuity

Sales Representative at Terminix Pest Control Company (2022-04 – 2025-09)

Consistently exceeded performance expectations and ranked as a top producer on the company. Maintained high ISQ quality scores while achieving strong monthly revenue results.

• Averaged $147,000 in monthly sales while maintaining above-target ISQ performance
• Maintained client relationships and provided service guidance based on needs
• Entered lead data with high accuracy in Mission CRM
• Supported appointment coordination and follow-up process
• Met and exceeded weekly performance goals in customer outreach and lead generation
• Ranked in top tier for productivity among team members

Personal Assistant at Life Matters Counseling (2020-10 – 2021-08)

• Organized schedules, documents, and communication for business operations
• Maintained confidential client records and documentation accuracy
• Improved office organization and workflow process
• Provided administrative support with attention to detail and time management

Administrative Assistant at Worrell Brothers Production Company (2019-07 – 2020-09)

• Performed high-volume data entry and documentation
• Maintained records and organized company documents
• Coordinated office communications and scheduling
• Provided reliable support in a fast-paced team environment

Front End Team Lead at Target (2017-10 – 2019-07)

• Led front-end team operations and coached new employees
• Handled customer escalations and resolved service-related issues
• Organized daily responsibilities to maintain efficiency and accuracy

Bachelor of Science in Management - Minor in Finance – Athens State University (2027)

Some college in Psychology – University of Louisiana at Monroe