Kenneth Collins II

Operations and business administration professional with 10+ years in manufacturing, sales, and site operations. Skilled in payroll, procurement, onboarding, and cross-functional coordination with IT, HR, and Production. Proven leader of teams up to 500, with a track record of process improvement and accurate reporting. Seeking a remote Business Operations role.

Business Operations Administrator at Sun Chemical (2025-08 – Present)

• Administer payroll processing and timesheet review for site employees, ensuring accurate and timely pay.
• Manage onboarding for new employees, vendors, and suppliers, coordinating documentation and setup for a smooth start.
• Oversee site procurement, including purchase order (PO) creation, order tracking, and vendor communication.
• Serve as first point of contact for IT issues, initiating communication with IT support to resolve disruptions quickly.
• Create and maintain reports, spreadsheets, and data entry for process orders, purchasing, and safety incidents.
• Document and track safety incidents, ensuring accurate records and timely reporting to leadership.

General Manager at Drive & Shine (2023-07 – 2025-08)

• Manage daily operation, optimize schedules, and maintain equipment to ensure seamless service for guests.
• Review time and attendance information, support schedule changes, and communicate updates clearly to keep coverage aligned with business needs.
• Maintain organized records related to employee performance, incidents, and operational issues while handling sensitive information with discretion.
• Order and monitor site supplies, coordinating with vendors and leadership to balance cost, quality, and availability.
• Enhance customer satisfaction through proactive problem-solving, relationship building, and clear communication in person and over the phone.
• Ensure a safe working environment by enforcing safety regulations and protocols and documenting key issues when needed.

Senior Sales Executive at American Income Life (2020-08 – 2023-06)

• Consistently met or exceeded monthly sales quotas by identifying client needs and recommending tailored life insurance policies.
• Managed a high volume of client records and follow-ups using CRM and digital tools, ensuring accurate and up-to-date information.
• Organized and documented virtual consultations, proposals, and follow-up actions, maintaining confidential information in line with policy.
• Developed and implemented innovative lead generation strategies using platforms like Facebook and LinkedIn, resulting in a 25% increase in qualified leads.
• Built long-term client relationships through clear communication, needs-based selling, and follow-up, contributing to high retention and referral business.

Production Operations Supervisor at Camaco Automotive LLC (2018-07 – 2020-03)

• Directed a team of 40–50 employees, managing personnel changes including hiring, promotions, and terminations to ensure optimal team performance.
• Reviewed daily production and attendance information for accuracy, supporting timekeeping corrections and communication with management and HR.
• Streamlined inventory and assembly line layouts using 5S methodologies, cutting waste and doubling production output from 30 to 60 parts per hour within three months.
• Collaborated with engineers and quality assurance teams to identify part discrepancies, ensuring inventory met specifications and preventing assembly disruptions.
• Restructured shift schedules, reducing overtime hours from 50 per week to a four-day, 10-hour workweek, boosting morale while maintaining productivity.
• Encouraged skill development by reallocating overachievers to cross-train in other departments, reducing third-party outsourcing costs for non-production tasks such as cleaning and maintenance.

Google Career Certificate – Google UX Technical School (2023-06 – 2024-06)

Coursework in Finance – Purdue University Northwest (2012-08 – 2014-05)

High School Diploma – Wheeler High School (2008-08 – 2011-05)