Kevin Adrian

Enthusiastic tech savvy, looking for an opportunity to work. Always willing to help and with good customer service experience.

• Provided technical support to end-users, troubleshooting
• Conducted training sessions to educate employees on new software applications and IT best practices.
• Assisted in the deployment and configuration of new computer systems and peripherals.
• Maintained computers, routers and printers.
• Troubleshooting hardware and software problems

  (Windows and MacOs)

• Customer service
• Microsoft Office Suite.
• Data management.
• Power Bl.
• Proficient in ticketing systems and documenting solutions for future reference.
• Excellent customer service and communication skills to assist users with technical questions and concerns.
• Knowledge of computer hardware, software, and network systems.

B. Technology Information Management