Kiana Guardiola

Quality-focused employee offering excellent communication, work ethic and computer skills. Always meeting deadlines with a high level of organization and dependability.

Assistant Community Association Manager The Plaza Condominium Association-San Diego, CA

December 2023 to September 2024

• Provides status and suggested strategies to General Manager to ensure good communication and smooth property operations.
• Maintains organized, comprehensive unit files including leases, communications, work orders, etc.
• Communicate effectively with HOA Board, addressing their needs and concerns in a timely and professional manner.
• Enforces HOA rules and regulations, addressing violations fairly and diplomatically while staying up-to-

date on California Fair Housing Laws and HOA regulations.

• Reviews HOA governing documents to serve as the main representative for homeowner inquiries,

requests, or complaints. Ensures prompt resolution and mediates minor disputes timely and efficiently.

• Conducts regular property inspections and documents any maintenance needs or violations.
• Oversees the upkeep of common areas within HOA community including repairs, general cleaning of the building and grounds, scheduling vendors ensuring quality work is performed.
• Manage HOA budgets and financial records, ensuring accurate and timely reporting.
• Solicits bids and negotiates service contracts, procuring all necessary building supplies, managing maintenance staff, and vendor relationships.
• Prepares Board agendas, attends all meetings, and follows-up on action items.

Executive Administrative Assistant/Bookkeeper

Lumos Atelier/Kara Barber Hair-Lake Mary, FL

April 2020 to November 2023

• Acted as the main point of contact for general communications.
• Managed all schedules, payroll and appointments.
• Welcomed guests and customers by greeting them, in person or on the telephone, and answering or directing inquiries.
• Compiled expense reports and performed all bookkeeping tasks.
• Maintained inventory and supplies.
• Organized and attended meetings, including compiling all documents and reports ahead of time.
• Filed paperwork and organized computer-based information.

Provider/Co-Owner

Crisstie's Playhouse-Fallbrook-CA

May 2017 to December 2019

· Transport children to and from school, social gatherings, and medical appointments.

· Developed schedules and daily routines to ensure all physical activity, playing, and resting times were correctly met.

· Kept records of every child, including day to day observations and information regarding activities,

meals served, and medicine administered.

· Worked with special needs children extensively to ensure all needs were met in every fashion while teaching them day to day tasks.

· Promoted children's emotional and social development and self-actualization.

Administrative Assistant

Window Elegance-Vista-CA

January 2016 to May 2017

• Screened and answered a high volume of phone calls and email inquiries for custom orders.
• Maintained appropriate filing of personal and professional documentation.
• Invoicing after jobs were completed and delivered to the client's utmost satisfaction.
• Worked well with every level of management and staff, vendors,
• designers and clients.
• Organized files, records, workroom supply orders, and invoices.

Currently Attending San Diego Mesa College with a focus in Business Administration