Kiarra Lanier
Results-driven retail and customer service professional
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About
Results-driven retail and customer service professional with experience in sales, financial services, transportation, hospitality, and remote support. Skilled in store operations, customer satisfaction, cash handling, team collaboration, and problem-solving. Recognized for professionalism, reliability, and delivering excellent customer experiences. Seeking a Store Manager opportunity where I can contribute strong leadership and operational skills.
Experience
City Carrier - United States Postal Service
- Delivered mail and packages accurately while maintaining exceptional customer service.
- Managed delivery routes efficiently and met daily deadlines.
Customer Service Assistant - Chicago Transit Authority
- Assisted customers with transit information and resolved service concerns professionally.
Sales Representative - T-Mobile
- Met sales goals through consultative selling and customer relationship building.
Customer Service Representative - PLS Check Cashers
- Processed financial transactions accurately and handled cash securely.
Server Assistant - City Cruises Odyssey at Navy Pier
- Supported restaurant operations and delivered excellent guest service.
Work From Home Specialist
- Provided remote customer support through phone, email, and online platforms while maintaining productivity.
Education
High School Diploma - Kenwood Academy High School
