Kierstin Gregory

Highly organized, adaptable, and customer-focused professional with a strong background in administrative support, front desk operations, and compliance-driven environments. Adept at managing multi-line phone systems, coordinating complex schedules, and handling confidential information with absolute discretion. Proven ability to thrive in high-volume settings, multitasking efficiently while maintaining a welcoming, professional environment for clients and team members alike.

Office Administrator / Plant Assistant at William Wood Masonry (2025-12 – 2026-05)

• Managed daily administrative front-office operations for the concrete batch plant and ready-mix hauling business.
• Coordinated communication between plant operations, dispatch, and delivery drivers to ensure timely and efficient hauling schedules.
• Maintained accurate logs of plant transactions, customer invoices, and operational records with high attention to detail.
• Supported driver safety compliance and internal plant protocols to maintain a safe, productive working environment.

Pharmacy Technician at Arnot Ogden Medical Center (2025-04 – 2025-11)

• Prepared and dispensed medications under the supervision of a licensed pharmacist, strictly following hospital protocols and safety standards.
• Compounded sterile and non-sterile medications, including IV admixtures, using aseptic techniques in a cleanroom environment.
• Process physician orders accurately and efficiently through the hospital's EHR system (Epic/Cerner).
• Performed quality control checks and assisted with strict regulatory compliance, including USP <797>/<800> and Joint Commission standards.

Customer Service Representative at Steuben Trust Company (2017-12 – 2018-12)

• Managed high-volume communications via phone, email, and chat, ensuring prompt responses and accurate information delivery.
• Maintained detailed records of financial transactions and client interactions while ensuring data integrity and strict confidentiality.

Associate in Liberal Arts and Humanities and Social Sciences – Corning Community College (2015-12)

High School Diploma – Campbell-Savona Jr./Sr. High (2014-06)