Kilee Landreau
Night Owl with Over a Decade of Customer Service Experience
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About
A night owl personality type with over a decade of customer service experience, pristine organizational skills, and a preference for front-facing service positions. I'm looking to bring a positive, upbeat attitude, fluent conversational skills, and plentiful experience to the workplace as I move from Washington to Oregon.
Experience
Night Auditor at Toweplace Suites (2024-09 – Present)
A graveyard auditing position utilizing the program "FOSSE", involving checking guests in and out, running the daily and nightly reports, checking the daily earnings, filing paperwork for supervisory and management review, uploading finished paperwork to My Digital Office, and prepping coffee and the breakfast stations.
Canvas Support Aid at Centralia College (2023-08 – 2024-06)
Assisting other students and some faculty in a hands-on manner with Canvas control and operations, helping management control the flow of Canvas Support requisitions and bug reports, and being a hands-on aid and mentor to those struggling with student application and submission services.
Owner & Head Baker at The Homestead Bakery (2017-02 – 2022-06)
A self-started from-home company. Back-end duties included running audit to calculate expenditures and profit, ordering ingredients and supplies, maintaining equipment, developing recipes, running advertisements, and maintaining cleanliness and safety standards according to Kentucky and Washington state laws. Front-end duties include baking and prepping baked foods, customer service, counting money and exchanging tills, delivering catering to secondary locations, and other daily operations.
Education
Bachelor of English & Minor in Creative Writing in English & Creative Writing – Washington State University (2024-08 – 2026-08)
Associate of Arts - Centralia College (2022-08 – 2024-06)
