Kimberly Harrell
Certified Radiology Administrator (CRA) with proven results in identifying and resolving operational inefficiencies that impact productivity, patient satisfaction and financial out
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About
Certified Radiology Administrator (CRA) with proven results in identifying and resolving operational inefficiencies that impact productivity, patient satisfaction and financial outcomes.
Magnetic Resonance Safety
Officer (MRSO) American Board of Magnetic Resonance Safety.
Trained
Kaizen leader that applies the principles and supporting data to affect change.
Experience
Interim CT Program Director - Aya Healthcare - Cape Fear Valley Medical Center
(2025-03)
- Development of a "paid to train" CT program with focus to train and scan within three months
- Creation of a robust clinical rotation for CT program utilizing five hospitals and one outpatient site
Interim Director of Radiology - Ascension Health - St. Joseph's Medical Center-Chicago
(2024-08 - 2025-03)
- Responsible for hospital and off-site Imaging Center operations
- Performance management of ongoing operational disruptions from online cyber attack
- Identified and resolved operational issues in mammography resulting in decreased days to screening
- Created a performance improvement plan for ACR to resolve ongoing accreditation issues in CT
- Implementation of an MR safety program for all non-MRI hospital staff with zone enforcement
- Implemented system-wide changes in MRI pre-screening resulting in decreased wait times
- Identified inaccurate data within x-ray productivity model with creation of a positive value
- Identified a savings opportunity in MRI resulting in recouping +/$50,000 in supplies
- Successful IEMA state inspection with one recommendation
Interim Director of Radiology - LeaderStat Aspirus Divine Savior Hospital
(2022-10 - 2024-04)
- Successful onsite ACR inspection and re-accreditation for US/CT/MRI
- Active participant Joint Commission readiness inspection team
- Active member of Chartis staffing model review team
- Completion of two successful MQSA inspections
- Creation of technologist competencies for all modalities in preparation for JCHAO
- Implementation of Penrad mammography tracking program
- Project manager for installation of NM/SPECT CT/stereotactic breast biopsy
- Successful Completion of NM state inspection
- Protocol optimization for CT to include creation of dose tracking capture
- Implemented quarterly radiation safety committee meetings
Interim Radiology Consultant - Huron/BE Smith - Marin Healthcare
(2022-03 - 2022-08)
- Tasked with review of operational environment of Interventional Radiology operations within the OR
- Process improvement driven by a patient safety complaint to the Joint Commission (JC)
- Detailed review of exam case mix type/appropriate IR procedures performed in OR suite
- Flow study completed with justification to reduce FTE nursing/radiology staff ratio per procedure
- Patient flow analysis identified numerous inefficiencies and gaps within the department
Interim Radiology Leader - Kirby Southern California Hospitals
(2021-11 - 2022-03)
- Interim leader supporting a two-hospital system
- Oversite of all modalities at both sites
- Collaborative management with outside mobile MRI services provider
- Created MRI safety policies/procedures for MRI Safety
- Implemented annual MRI safety program for all hospital staff
- Budget neutral modification of call staffing structure with significant decrease in salary costs
Senior Manager of Imaging, MRI Safety Officer (MRSO) - Kaiser Permanente
(2016-01 - 2021-10)
- Active member of the joint labor relations committee supporting labor management relations
- MRSO and MRI safety chair for Kaiser Permanente Washington (KPWA)
- Active collaboration with MR MD to develop and implement MRI safety initiatives
- CT subject matter expert responsible for aligning dose on all CT unit's system wide for DOH compliance
- Active member of Radiation Safety committee
- Operational oversight of seven MRI sites monitoring MRI safety and operational leadership
- Trained Kaizen leader with several projects that resulted in significant increase to operational efficiency
Director of Imaging Services - Piedmont HealthCare
(2012-01 - 2015-10)
- Director of ten stand-alone sites within a multi-specialty physician led group
- Responsible for all QA/QC/compliance/inspections/radiation safety for all sites
- Project manager for imaging equipment
- Successful implementation of a centralized scheduling system
- Negotiation of contracts with a focus on standardization and cost reduction
- Identification and resolution of coding/charge capture opportunities within imaging services
Director of Imaging/Director of Cardiac Cath Lab - Davis Regional Medical Center
(2009-05 - 2012-01)
- Project manager for installation of Cath lab/Angio suite, CT, Digital mammography, NM, MRI
- Program leader for shared interventional radiology/cardiology procedure growth
- Key leader in chest pain accreditation initiative resulting in approved STEMI site
Manager of Outpatient Imaging Services/MRI Services - CaroMont Health
(2006-08 - 2009-02)
- Manager of imaging services for five sites
- Revamped MRI staffing model utilizing technical assistants in MRI versus MRI Technologist
- Expansion of hours of operation at all sites resulting in increased volumes
- Creation of system-wide centralized scheduling platform
- Oversite of on-site lab drawing station