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Kimya Karshenas

Kimya Karshenas

Senior Customer Success Manager

Talent
Charlotte, MecklenburgMember since November 25, 2025
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About

I have a dynamic background building relationships with clients across a wide range of industries at startups and with enterprise clients.

Experience

Strategic Customer Success leader with 10+ years of experience driving client satisfaction, revenue growth, and retention for B2B

SaaS and marketing technology companies. Proven track record leveraging data-driven insights to enhance customer relationships.

Experience in project management, and leading cross-functional collaboration to drive account expansion and maximize client value.

 

Education

Customer Success Certification with Success Hacker

Strategic Leadership and Management from the the University of Illinois

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