Front End Manager - Kroger - Saint Clair Shores, MI
(2024-01)
- Led a team of 5+ employees, achieving efficient operations by providing guidance and support
- Maintained high standards of quality control, increasing customer satisfaction through consistent service
- Resolved customer complaints or issues promptly, preserving a positive brand image and customer loyalty
- Managed multiple projects simultaneously, meeting established timelines to ensure operational continuity
Kitchen Staff - Chartwells K12 - Harper Woods, MI
(2022-10 - 2024-10)
- Ensured timely preparation and serving of meals to young children, supporting daily nutritional needs
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions, and safe food handling procedures, maintaining compliance with health regulations
- Prepared variety of foods according to exact instructions and recipe specifications, ensuring consistency and quality
Department Manager - Walmart - Sterling Heights, MI
(2021-12 - 2022-09)
- Interviewed prospective employees and provided input to HR on hiring decisions, contributing to effective team building
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration to enhance productivity
- Recruited and trained new employees to meet job requirements, improving department performance
Shift Supervisor - American House Senior Living Communities - Roseville, CA
(2021-01 - 2021-12)
- Coordinated staffing to provide sufficient care coverage to patients, ensuring consistent quality of care
- Oversaw the movement of patients in and out of the facility, maintaining safety and efficiency
- Addressed health-related workplace incidents promptly, minimizing risk and ensuring compliance
- Oversaw guest interactions, enhancing resident satisfaction and facility reputation
PCT (Patient Care Technician) - Ascension - Detroit, MI
(2019-11 - 2020-12)
- Prepared patient chart for admission and compiled appropriate paperwork, streamlining the onboarding process
- Ensured that all medical equipment was properly maintained and sterilized, supporting patient safety
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds, improving patient outcomes
Sales Lead/Key Holder - Things Remembered - Troy, MI
(2018-09 - 2019-04)
- Assisted customers with their needs, including gift engraving, increasing customer satisfaction
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships, driving repeat business
- Greeted customers to determine wants or needs, ensuring personalized service
Sales Associate - Target - Harper Woods, MI
(2018-06 - 2018-11)
- Assisted customers with shopping needs, providing product knowledge to enhance the shopping experience
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items, increasing sales volume
- Received and displayed product shipments on store retail shelves upon delivery, ensuring timely product availability
- Restocked shelves as needed to ensure sufficient inventory levels, minimizing out-of-stock situations
Fulfillment Associate - Amazon Fulfillment Associates - Hazel Park, MI
(2018-04 - 2018-11)
- Operated efficiently in high-pressure setting to promptly fulfill customer orders, meeting strict deadlines
- Verified orders for accuracy and completeness, ensuring all necessary components were included to reduce errors
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards, reducing accidents
Supervisor Personal Banker - Best Bank/ Guaranty Bank - Harper Woods, MI
(2011-01 - 2013-07)
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects to maintain service levels
- Provided guidance and direction to subordinates regarding job duties and responsibilities, improving team performance
