Front-End Manager - Food City - 11503 Chapman Hwy, Seymour, TN 37865
(2018-02 - 2022-07)
- Delegating chores for day and night shifts
- Keeps things moving along with the registers, and self-check out, and the front office
- Western Union: receiving money, sending money, and paying bills
- Collect the money from the registers and self-checkouts, processed and dealt with them
- Processing the money so it's in the system as part safe or "loose money", not part of the till
- Dealing with the money involves bundling it and storing the different bills where they belong, some in the safe and others in a drawer in the front office
- Cashing lottery and selling lottery tickets
- Cash out coinmax slips
- Manage 3-10 people per day
- Tracking of what is in the safe and what is loaned out to the tills
- Communicating with customers on ways to help solve an issue
- Something not working correctly
- Needing help finding something
- Collecting tills every night and storing them safely and checking card readers
- Closing Gas N Go:
- Check the card readers and security codes
- Making sure things are locked up, such as the drink coolers and ice
- Counting the till to make sure it has enough money
- Putting the till in the safe
- Trained several people as cashiers and as front end managers
Scanning Deputy - Food City
- Keep track of tags when any items changed price
- Organized any new tags that came in for weekly price changes and weekend deals
- Made signs for new displays
- Would travel to locations to audit tags
- Helped customers find items
- Helped the cashier's when it got busy
Game Master - Escapology - 2655 Teaster Lane, Pigeon Forge, TN 37863
(2022-07 - 2025-12)
- Greet guest as they walked into the venue
- Booked escape rooms for customers
- Solved issues in the rooms if something broke or was messed up
- Walked people back into the escape rooms and brief them into the room along with walking people to the front once they finished
- Assisted people in the room when they needed help with a puzzle
- Assisted the managers with fixing something that broke or light technology
Product Support - Foundever - 2181 W Andrew Johnson Hwy, Morristown, TN 37814
(2026-01)
- Assist Customers with issues related to the product, in this case TurboTax
- Troubleshooting
- Looping Issues
- Investigate any open Investigations for solutions
- Help walk people through where to find the forms they need to input their information
- Help people make booking with the Expert Review
Tax Prep Assistant - Foundever - 2181 W Andrew Johnson Hwy, Morristown, TN 37814
(2026-01)
- Ask questions to see what their filing status is, if they have dependents, and what forms they need
- Help people upload their documents
- Make sure all necessary documents are uploaded
- Transfer over to a Tax Expert or book an appointment for the customer to get in contact with a Tax Expert
