Kobe M

Placed trades for clients on various financial products (stocks, options, certificates of deposit, etc…) Educated clients on financial accounts (retirement, brokerage, etc…) Educated clients on financial suitability topics (margin, stocks, options, CDs, etc…)

Financial Services Representative at Charles Schwab (2025-09 – Present)

• Placed trades for clients on various financial products (stocks, options, certificates of deposit, etc…)
• Educated clients on financial accounts (retirement, brokerage, etc…)
• Educated clients on financial suitability topics (margin, stocks, options, CDs, etc…)
• Guided clients through navigating the Charles Schwab website
• Employed the EDGE model (Engage, Discover, Gain Agreement, Enhance) to assure full customer satisfaction and one call resolution
• Leveraged emotional and social intelligence to build rapport and expand client base

Graduate Teaching Fellow at UNT Department of World Languages Literatures and Cultures (2024-08 – 2025-05)

• Taught 3 sections of French (1010 and 1020)
• Graded multimedia assignments 400+ (recordings, discussions, quizzes, etc…)
• Guided students during in class exercises
• Facilitated in class discussions and compositions by serving as a resource for 20+ students at a time
• Developed learning materials and assessments
• Substituted for other instructors
• Led and participated in a French conversation table
• Organized cultural events to facilitate cultural immersion

Graduate Teaching Assistant at UNT Department of World Languages Literatures and Cultures (2024-01 – 2024-05)

• Assisted lecturers during instruction
• Graded 300+ multimedia assignments (recordings, discussions, quizzes, etc…)
• Facilitated in class discussions and compositions by serving as a resource for 25+ students at a time
• Led and participated in the French conversation table
• Helped develop learning materials
• Taught classes when instructors were unable to attend

Academic Coach at Tutoring and Academic Coaching Services (UNT) (2023-10 – 2023-12)

• Assisted ESL French students with learning English
• Clarified topics for students

French Tutor and Grader at UNT Department of World Languages Literatures and Cultures (2022-01 – 2023-12)

• Assisted lecturers during instruction
• Graded multimedia assignments (recordings, discussions, quizzes, etc…)
• Helped students with course materials
• Facilitated in class discussions by serving as a resource for students
• Led and participated in a French conversation table

Camp Volunteer at Miller Elementary (2018-06 – 2018-07)

• Assisted teachers during instruction
• Ran tasks between classrooms and the office
• Chaperoned students during field trips
• Coordinated and prepared learning materials with teachers
• Interpreted for ESL students when the teacher only spoke English
• Interpreted for Spanish speaking parents

MA in French with a graduate minor in Spanish – University of North Texas (2025-05)

BS, BA in Linguistics and French – University of North Texas (2023-12)

High School Diploma – Lake Worth High School (2020-05)