Financial Services Representative at Charles Schwab (2025-09 – Present)
- Placed trades for clients on various financial products (stocks, options, certificates of deposit, etc…)
- Educated clients on financial accounts (retirement, brokerage, etc…)
- Educated clients on financial suitability topics (margin, stocks, options, CDs, etc…)
- Guided clients through navigating the Charles Schwab website
- Employed the EDGE model (Engage, Discover, Gain Agreement, Enhance) to assure full customer satisfaction and one call resolution
- Leveraged emotional and social intelligence to build rapport and expand client base
Graduate Teaching Fellow at UNT Department of World Languages Literatures and Cultures (2024-08 – 2025-05)
- Taught 3 sections of French (1010 and 1020)
- Graded multimedia assignments 400+ (recordings, discussions, quizzes, etc…)
- Guided students during in class exercises
- Facilitated in class discussions and compositions by serving as a resource for 20+ students at a time
- Developed learning materials and assessments
- Substituted for other instructors
- Led and participated in a French conversation table
- Organized cultural events to facilitate cultural immersion
Graduate Teaching Assistant at UNT Department of World Languages Literatures and Cultures (2024-01 – 2024-05)
- Assisted lecturers during instruction
- Graded 300+ multimedia assignments (recordings, discussions, quizzes, etc…)
- Facilitated in class discussions and compositions by serving as a resource for 25+ students at a time
- Led and participated in the French conversation table
- Helped develop learning materials
- Taught classes when instructors were unable to attend
Academic Coach at Tutoring and Academic Coaching Services (UNT) (2023-10 – 2023-12)
- Assisted ESL French students with learning English
- Clarified topics for students
French Tutor and Grader at UNT Department of World Languages Literatures and Cultures (2022-01 – 2023-12)
- Assisted lecturers during instruction
- Graded multimedia assignments (recordings, discussions, quizzes, etc…)
- Helped students with course materials
- Facilitated in class discussions by serving as a resource for students
- Led and participated in a French conversation table
Camp Volunteer at Miller Elementary (2018-06 – 2018-07)
- Assisted teachers during instruction
- Ran tasks between classrooms and the office
- Chaperoned students during field trips
- Coordinated and prepared learning materials with teachers
- Interpreted for ESL students when the teacher only spoke English
- Interpreted for Spanish speaking parents
