Krisheema Coleman

I have over ten years of housekeeping experience. I have worked in every department in housekeeping from cleaning rooms, to laundry, to houseman duties. I have a very strong work ethic, and possess a can do/ will do attitude. I strive to make sure the guests are happy with the services that are provided.

Work authorization: Authorized to work in the US for any employer

Director of Housekeeping - Embassy Suites by Hilton - North Charleston, SC

(2026-01)

• Hire, train, schedule, and evaluate supervisors, room attendants, and support teams.
• Inspect guest rooms, public zones, and back-of-house areas routinely to enforce cleanliness benchmarks.
• Build and monitor departmental budgets, forecast expenses, and control inventory costs for cleaning chemicals and linens.
• Ensure adherence to health regulations, infection control policies, and proper chemical handling.
• Partnered with maintenance for room repairs and front desk teams to track room readiness and special event setups.
• Address escalated feedback, comments, or complaints regarding room presentation and service.

Executive Housekeeper Manager - Hilton Garden Inn Downtown/Waterfront - Charleston, SC

(2022-07 - 2025-05)

• Staff and budget management
• Reported directly to General Manager
• Worked with Maintenance Department
• Worked with front desk to assist guests
• Assign housekeeping duties
• Create staff schedules
• Manage inventory
• Provided top tier customer service
• Train new hires
• Issue supplies and equipment to staff
• Perform cleaning duties as needed
• Prepare end of shift reports
• Managed a staff of 30 employees

Housekeeping Supervisor/Inspector - Cambria Hotel - Charleston, SC

(2022-01 - 2022-07)

• Created boards for housekeepers
• Maintained cleanliness of rooms
• Responded to guest calls in a timely manner
• Trained new hires, dust, mopped, vacuum, cleaned windows, changed bed linen, etc

Housekeeping Supervisor - Hilton Home2 Suites - Charleston, SC

(2015-06 - 2020-05)

• Inspected cleanliness of rooms
• Responded to guest calls in a timely manner
• Trained new hires
• Assigned rooms to room attendants to be cleaned
• Checked inventory closets

college prep (High school diploma or GED) - Montgomery Technical Institute (2009-04)

Pharmacy Technician (Certificate) - Lincoln Technical Institute (2004-12 - 2005-09)