Krystal Clark

Motivated nursing student with hands-on healthcare experience and a strong commitment to patient-centered care. Demonstrates excellent communication, teamwork, and critical-thinking skills while balancing academic and professional responsibilities. Seeking opportunities to advance within a healthcare organization and contribute to high-quality patient outcomes.

Medical Assistant/Clinical Coordinator - Center for Digestive Disease

(2020-10)

• Perform phlebotomy and collect lab specimens
• Assist with Starting Infusions, IVs, Ports, Mixing medications, medication administration
• Ancillary Procedures such as Anorectal manometry, Biofeedback FibroScan VCE Bifore
• Schedule patient appointments, follow-ups, and procedures (e.g., colonoscopies, EGDs)
• Knowledge of labs, imaging etc.
• Call patients with test results and provide messages
• Document messages and follow up with providers if needed
• Maintain and update patient records in the EMR
• Communicate with specialty pharmacies for biologics and specialty GI medications
• Participate in pre-visit planning and chart prep
• Educate patients on prep instructions for colonoscopies and other GI procedures
• Provide support and information about chronic GI conditions (IBS, Crohn's, UC, GERD, EoE, etc.)
• Prepping Charts
• Medication Prior Authorizations
• Communication with multiple providers daily

Authorization Specialist - Healing Hearts Clinic

(2016-11 - 2020-10)

• Knowledge of CPT & ICD 10 Codes
• Insurance Verification for 5 Physicians
• Schedule Procedures at Hospitals
• Check Patients in and out during Clinic
• Answering Multiple Phone Calls
• Communicating with Physicians
• Communicating with Patients

Registration Specialist ER Department - North Cypress Medical Center

(2016-06 - 2016-11)

• Registering Patients Accurately and Timely
• Ensuring all Demographics are Correct
• Verifying Insurance
• Collecting Co-Pays
• Answering Multiple Phone Lines
• Communicating with Patients and their Families

Nurse Scheduler - HealthSouth Rehabilitation Hospital

(2014-08 - 2015-07)

• Created Nursing Staff Schedule
• Matrix System management
• Assisted with Payroll duties including PTO, holiday schedules, and Unit Secretary Duties
• Phlebotomist – Collecting weekly blood drays as needed
• Followed lab procedures
• Assisted the nurses in patient care
• Took Vitals
• Charting
• Feeding
• Changing and Dressings
• Assisted patients with showering
• Be available for the patients' needs

Patient Access ER Department - Conroe Regional Medical Center

(2013-03 - 2014-08)

• Registered Patients Accurately and Timely
• Ensure All Demographics are correct and accurate
• Verifying Insurance
• Collecting Co-Pays
• Admitting Patients
• Nightly Census Reports
• Answering Multiple Phone Lines
• Communicating with Patients and their Families

BSN - Nursing - Chamberlain University (2027-11)

Certificate - Phlebotomy - Southwest Phlebotomy (2015)

High School Diploma - Oak Ridge High School (2006)