Medical Assistant/Clinical Coordinator - Center for Digestive Disease
(2020-10)
- Perform phlebotomy and collect lab specimens
- Assist with Starting Infusions, IVs, Ports, Mixing medications, medication administration
- Ancillary Procedures such as Anorectal manometry, Biofeedback FibroScan VCE Bifore
- Schedule patient appointments, follow-ups, and procedures (e.g., colonoscopies, EGDs)
- Knowledge of labs, imaging etc.
- Call patients with test results and provide messages
- Document messages and follow up with providers if needed
- Maintain and update patient records in the EMR
- Communicate with specialty pharmacies for biologics and specialty GI medications
- Participate in pre-visit planning and chart prep
- Educate patients on prep instructions for colonoscopies and other GI procedures
- Provide support and information about chronic GI conditions (IBS, Crohn's, UC, GERD, EoE, etc.)
- Prepping Charts
- Medication Prior Authorizations
- Communication with multiple providers daily
Authorization Specialist - Healing Hearts Clinic
(2016-11 - 2020-10)
- Knowledge of CPT & ICD 10 Codes
- Insurance Verification for 5 Physicians
- Schedule Procedures at Hospitals
- Check Patients in and out during Clinic
- Answering Multiple Phone Calls
- Communicating with Physicians
- Communicating with Patients
Registration Specialist ER Department - North Cypress Medical Center
(2016-06 - 2016-11)
- Registering Patients Accurately and Timely
- Ensuring all Demographics are Correct
- Verifying Insurance
- Collecting Co-Pays
- Answering Multiple Phone Lines
- Communicating with Patients and their Families
Nurse Scheduler - HealthSouth Rehabilitation Hospital
(2014-08 - 2015-07)
- Created Nursing Staff Schedule
- Matrix System management
- Assisted with Payroll duties including PTO, holiday schedules, and Unit Secretary Duties
- Phlebotomist – Collecting weekly blood drays as needed
- Followed lab procedures
- Assisted the nurses in patient care
- Took Vitals
- Charting
- Feeding
- Changing and Dressings
- Assisted patients with showering
- Be available for the patients' needs
Patient Access ER Department - Conroe Regional Medical Center
(2013-03 - 2014-08)
- Registered Patients Accurately and Timely
- Ensure All Demographics are correct and accurate
- Verifying Insurance
- Collecting Co-Pays
- Admitting Patients
- Nightly Census Reports
- Answering Multiple Phone Lines
- Communicating with Patients and their Families
