
Kyland Hall
Customer Service Enthusiast
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About
Recently relocated to Chicago seeking community-oriented team opportunities. Over the past two years worked as a multimedia journalist and fill-in anchor for a CBS-affiliated television station, serving communities through storytelling, trust-building, and problem-solving. Previously worked in hospitality and food service, including supporting large production crews at Warner Bros.
Studios. Values meaningful service, reliability, attention to detail, and mastering craft details that turn good service into memorable service. Skilled at becoming a reliable teammate and creating positive customer interactions.
Experience
Multimedia Journalist / Fill-In Anchor — WSBT-TV | Mishawaka, IN | Apr 2024–Present
- Report daily across live television broadcasts while managing deadlines and evolving priorities. Conduct interviews, write and edit stories, and fill in as morning and midday anchor.
Production Catering Associate — Warner Bros. Studio Operations | Aug 2022–Jan 2024
- Supported hospitality and food service operations for television and commercial productions while serving cast, crew, and studio guests.
Freelance Creative Producer / Writer | 2020–Present
- Produced promotional content and directed short-form video projects for businesses and community organizations.
Store Associate — Amazon Fresh | Sep 2020–Feb 2021
- Supported retail operations including stocking, cashiering, customer assistance, and merchandising.
Landscaper / Grounds Maintenance Technician | Feb 2020–Jul 2020
- Maintained residential and commercial outdoor environments including planting and irrigation support.
Shop Assistant → Installer → Social Media Manager — Cooks Communications | Oct 2013–Jan 2020
- Managed inventory, performed installation work, and created photo/video content documenting projects.
Education
B.A.-Communication Studies: Fresno Pacific University; Summa Cum Laude
