Kyleen Henderson

Seasoned leader with over 7 years in multi-unit operations managing revenues exceeding $35M and large teams. Expert in developing and executing operational plans with data-driven insights and advanced Microsoft Excel analyses. Demonstrated success in talent acquisition, training, and coaching, delivering measurable improvements in team efficiency.

Territory Operations Director at AccentCare Home Health (2022-01 – Present)

• Directed operations for the nation's 2nd largest agency, generating $35M revenue with a team of 200+ professionals
• Leveraged Microsoft Excel for data analysis to refine operational strategies and improve efficiency

Clinical Manager at AccentCare Home Health (2021-07 – 2022-01)

• Ensured 100% State and Medicare compliance, reducing non-compliance incidents by 15%
• Served as interim Administrator, sustaining operational excellence during leadership transitions
• Implemented team training programs to bolster compliance and operational readiness

Director of Patient Care Services at AccentCare Home Health (2019-11 – 2021-07)

• Supervised a clinical leadership team of 20+ professionals to optimize patient care and operational performance
• Directed hiring, training, and performance management to increase staff retention by 10%
• Launched comprehensive training sessions

Clinical Supervisor at Texas Home Health (2016-08 – 2019-11)

• Supervised diverse clinical staff, ensuring high-quality patient outcomes and streamlined processes
• Managed caseloads, led OASIS training, and coached teams, enhancing service efficiency by 20%
• Coordinated field support initiatives including IT and facility resource integration

ADN – Wester Wyoming Community College (2011-05)