LaKeesha Jackson

Perform rapid assessment and triage in high-volume urgent care settings Deliver patient-centered care, including medication administration, wound care, and discharge planning Provide targeted patient education using evidence-based strategies such as teach-back

Registered Nurse (Agency & Staff) - University of Chicago Medical Center, Flossmoor, Tinley Park, Ingalls Memorial Urgent Aids - Calumet City, IL

(2021-10)

• Perform rapid assessment and triage in high-volume urgent care settings
• Deliver patient-centered care, including medication administration, wound care, and discharge planning
• Provide targeted patient education using evidence-based strategies such as teach-back
• Identify patients requiring escalation of care and coordinate timely transfers
• Collaborate with interdisciplinary teams to ensure safe, efficient, and high-quality outcomes
• Adapt quickly across multiple urgent care sites while maintaining consistent standards of care

Assistant Patient Care Manager - University of Chicago Medical Center - Chicago, IL

(2019-08 - 2021-10)

Adult Emergency Room

• Supervise nursing staff, scheduling, and performance reviews
• Utilization of clinical reasoning, developing, implementing, and evaluating the nursing plan of care
• Assess the patient and family's level of understanding to provide effective communication and education
• Work collaboratively with medical staff in providing quality care in a compassionate and professional manner
• Trained in dealing with a variety of trauma situations requiring quick and decisive actions
• Adaptability at quickly and accurately assessing incoming patients with both physical and mental health conditions
• Supervise Emergency Room Technicians and Patient Services Coordinators

Emergency Room Clinical Coordinator/Charge RN - Metro South Medical Center - Blue Island, IL

(2017-05 - 2019-10)

Hospital closed

• Triage and prioritize patient illnesses and injuries based on medical need
• Make quick and accurate assessments about incoming patients, including both physical and mental health conditions
• Assign patients to various nursing teams while focusing on acuity and patient load
• Identify medical problems, document medical history while ensuring patient flow throughout the emergency room
• Maintain proper supplies of medical equipment
• Comply with protocols, procedures, and hospital safety policies
• Display emotional stability, communication, leadership, empathy, and attention to detail as required
• Patient education on an individualized plan of care

Emergency Room RN (PRN) - Texas Health Emergency Room (Free Standing ER) - Allen, TX

(2016-09 - 2017-05)

• Develop and maintain the plan of care for emergency patients
• Utilization of strong prioritization, communication, and customer service skills
• Excel as a team member to ensure safe and efficient delivery of quality patient care
• Assessments, observations, medication administration, and discharge planning as appropriate in the plan of care
• Adaptability to changes in workload assignment, functioning as Fast Track, Triage, or Charge nurse as needed
• Operate lab equipment, perform point-of-care testing, and perform quality controls

Emergency Room RN-Charge RN-Preceptor RN - Advocate South Suburban Hospital - Hazel Crest, IL

(2011-09 - 2016-08)

• Develop and maintain therapeutic relationships throughout the healthcare continuum
• Facilitates the patient and family's right to receive quality, cost-effective care
• Demonstrate a commitment to meeting the learning needs of patients and families while utilizing appropriate resources to meet those needs and achieve positive patient outcomes
• Provide care based on philosophical and ethical concepts. These concepts include reverence for life; respect for the inherent dignity, worth, autonomy, and individuality of each human being; and acknowledgement of the diversity of all people
• Use assessment techniques and criteria that are pertinent to the patient's age-specific physical, developmental, cognitive, and psychosocial needs
• Document the initial patient's assessment based on presenting chief complaints, only combining subjective and objective data
• Collaborate with the patient, the family, and appropriate health care providers in developing the plan of care
• Provide pertinent information to the patient and significant others to enhance the decision-making process

Master of Science - Nursing Education - Grand Canyon University (2026-10)

Bachelor of Science - Nursing (Honors) - Lewis University (2015-06)

Associate Degree - Applied Science (Honors) - Richard J Daley College (2011-05)

Bachelor of Arts - Psychology - University of Illinois at Chicago (1999-12)