LaKeisia Johnson
Account Coordinator
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About
Seasoned, detail-oriented, and performance-driven professional with extensive experience in developing and executing strategic initiatives to enhance fleet performance, reduce downtime, and minimize operational costs. Proficient in managing fleet inventory, overseeing procurement of new vehicles and equipment, and analyzing data to optimize business efficiency. Adept at implementing innovative solutions to improve fleet safety, compliance, and sustainability.
Skilled in leveraging cutting-edge technology for real-time monitoring, maintenance scheduling, and route optimization. Well-versed in building and leading cross-functional teams as well as fostering collaborative relationships with suppliers, vendors, and internal teams to streamline procurement processes and negotiate favorable terms. Instrumental in maintaining positive, empathetic, and professional attitude towards customers.
Experience
Fleet Coordinator - Amerit Fleet Services - Dallas, TX
(2011-05)
Lead and oversee operational activities within budgetary constraints. Facilitate effective communication and maintain positive relationships between accounts, vendors, and customers to ensure satisfaction. Utilize diverse computer software applications to effectively track time reporting, inventory management, and scheduling.
Foster and nurture robust client relationships with vendors. Address and resolve both internal and external issues promptly and efficiently. Organize and execute team-building activities and events to promote positive working environment.
- Exceeded monthly performance quotas by achieving a 95% success rate.
- Coordinated and ensured availability of necessary parts for all AT&T fleet vehicles and generators.
- Attained top five ranking for shops within company nationally by analyzing and monitoring employee performance. Supervised and guided team of 20 members while monitoring daily performance and providing necessary support.
Health and Information Management Tech - Medical City Dallas Hospital - Dallas, TX
(2003-01 - 2010-01)
Reconciled patient records efficiently in collaboration with multiple departments within hospital. Organized and evaluated patient records to enable efficient data analysis. Provided training to part-time staff members on computer systems for seamless data entry. Maintained medical records for physicians while ensuring accuracy. Addressed and resolved issues raised by physicians.
- Achieved position of birth registrar with State of Texas.
- Guided patients through process of obtaining birth certificate from Bureau of Vital and Statistics.
- Showcased exceptional multitasking abilities by handling various positions within health information management department.
Education
Bachelor of General Studies - Multicultural Women's/Gender Studies, Psychology, & Sociology - Texas Woman's University (2022-08 - 2023-12)