Lakesha Thompson

Accomplished healthcare administration professional with more than 28 years of experience supporting physician practices, urgent care operations, provider enrollment, human resources, and executive-level administrative functions. Known for building strong provider relationships, improving operational efficiency, and delivering exceptional service.

Clinic Operations Manager - Flowers Medical Group

(2016-01)

• Lead provider support and physician services activities across organizational departments.
• Coordinate provider enrollment, onboarding, credentialing, and administrative processes.
• Partner with physicians, clinical leaders, and administrators to improve workflow efficiency.
• Support compliance initiatives and operational performance objectives.

Clinical Coordinator - Allsouth Urgent Care

(2008-01 - 2016-01)

• Oversaw daily clinic operations in a high-volume urgent care setting.
• Coordinated staffing, scheduling, patient flow, and administrative support functions.
• Maintained regulatory compliance and quality documentation standards.
• Contributed to positive patient experiences and operational effectiveness.

Instructor - Capps College

(2005-01 - 2006-01)

• Delivered healthcare-focused classroom instruction and skills training.
• Prepared curriculum materials and assessed student performance.
• Mentored future healthcare professionals in clinical and professional standards.

AAS - Respiratory Therapy - Wallace Community College

AAS - Medical Assisting - Wallace Community College

Advanced Diploma - Rehobeth High School