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Laleeza Davis

Laleeza Davis

Customer Service & Financial Operations Professional

Talent
OzarkMember since May 18, 2026
Loan & Credit Card ProcessingBSA/AML & OFAC Compliance & CTR ProcessingBank Secrecy ActFair Credit Reporting ActOperational Support & MultitaskingOrganizational skillsAttention to detailOnQFOSSERMSADPPacerSCRA
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Loan & Credit Card ProcessingBSA/AML & OFAC Compliance & CTR ProcessingBank Secrecy ActFair Credit Reporting ActOperational Support & Multitasking

About

Detail-oriented financial services professional with 6+ years of experience in credit union and hospitality operations, including specialized experience in bankruptcy processing and regulatory compliance. Skilled in legal documentation management, credit reporting, data accuracy, and cross-functional coordination. Known for maintaining confidentiality, meeting strict deadlines, and ensuring compliance in high-volume environments.

Experience

Bankruptcy Processor/Recovery Solutions at All In Credit Union (2026-01 – Present)

  • Enter and maintain bankruptcy case information across systems with high accuracy
  • Communicate with attorneys, members, and internal teams per legal guidelines to ensure needs are met
  • Manage and organize files ensuring compliance and audit readiness
  • Monitor accounts and coordinate updates and required actions
  • Maintain credit reporting updates and account changes
  • Support reporting and assist leadership with tracking

Floating Member Service Representative at All In Credit Union (2024-01 – 2026-01)

  • Provide education to members and prospective members on All In's products and services and how they may benefit each member and their investments
  • Built strong member relationships by identifying cross-sell opportunities, serving as a liaison between departments, and promoting Credit Union products and services to meet financial needs
  • Supported branch operations by completing month-end reporting, maintaining records, conducting fraud-prevention checks, processing CTRs and ensuring BSA/AML & OFAC compliance
  • Processed and authenticated financial transactions including deposits, withdrawals, loan payments, wires, and account maintenance in accordance with Credit Union policies and regulations
  • Assisted members with IRA, loan, credit card, and account applications, ensuring accurate documentation and compliance with Credit Union policies and regulatory standards

Night Manager at Under Canvas (2022-04 – 2023-12)

Playing a critical role in maintaining camp operations, including serving as the primary point of contact for guests after hours.

  • Coordinated daily camp operations and served as key point of contact for guest needs
  • Produced reports and supported cross-functional departments to align on daily tasks
  • Reconcile accounting ledgers, making accounting adjustments, process credit cards, and prepare billing

Night Manager at Residence Inn by Marriott (2021-05 – 2022-03)

  • Manager on duty assisting guest with all matters and varying needs
  • Managed staff and guest concerns after hours, maintained a safe and efficient workplace
  • Documented incidents, resolved problems on-site, and ensured communication with leadership
  • Utilized the resources at my disposal to come up with creative problem solving

Lead Night Auditor at Hampton Inn by Hilton (2018-12 – 2021-05)

  • Provided outstanding guest service while performing end of the day duties
  • Oversaw projects across all phases, including cross-functional coordination with all departments
  • Planned out teaching guides and inducted new hires in company policies. Made sure that they felt confident in new role as night auditor
  • Provide brand standard service to guests from initial check in all the way to check out

Education

Certificate Course in CPR/AED/First Aid (Adult/Child/Infant) AED/Injury & Universal Precautions – American CPR Care Association (2025 – 2027)

Advanced Diploma – Carroll High School (2009 – 2012)

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