Bankruptcy Processor/Recovery Solutions at All In Credit Union (2026-01 – Present)
- Enter and maintain bankruptcy case information across systems with high accuracy
- Communicate with attorneys, members, and internal teams per legal guidelines to ensure needs are met
- Manage and organize files ensuring compliance and audit readiness
- Monitor accounts and coordinate updates and required actions
- Maintain credit reporting updates and account changes
- Support reporting and assist leadership with tracking
Floating Member Service Representative at All In Credit Union (2024-01 – 2026-01)
- Provide education to members and prospective members on All In's products and services and how they may benefit each member and their investments
- Built strong member relationships by identifying cross-sell opportunities, serving as a liaison between departments, and promoting Credit Union products and services to meet financial needs
- Supported branch operations by completing month-end reporting, maintaining records, conducting fraud-prevention checks, processing CTRs and ensuring BSA/AML & OFAC compliance
- Processed and authenticated financial transactions including deposits, withdrawals, loan payments, wires, and account maintenance in accordance with Credit Union policies and regulations
- Assisted members with IRA, loan, credit card, and account applications, ensuring accurate documentation and compliance with Credit Union policies and regulatory standards
Night Manager at Under Canvas (2022-04 – 2023-12)
Playing a critical role in maintaining camp operations, including serving as the primary point of contact for guests after hours.
- Coordinated daily camp operations and served as key point of contact for guest needs
- Produced reports and supported cross-functional departments to align on daily tasks
- Reconcile accounting ledgers, making accounting adjustments, process credit cards, and prepare billing
Night Manager at Residence Inn by Marriott (2021-05 – 2022-03)
- Manager on duty assisting guest with all matters and varying needs
- Managed staff and guest concerns after hours, maintained a safe and efficient workplace
- Documented incidents, resolved problems on-site, and ensured communication with leadership
- Utilized the resources at my disposal to come up with creative problem solving
Lead Night Auditor at Hampton Inn by Hilton (2018-12 – 2021-05)
- Provided outstanding guest service while performing end of the day duties
- Oversaw projects across all phases, including cross-functional coordination with all departments
- Planned out teaching guides and inducted new hires in company policies. Made sure that they felt confident in new role as night auditor
- Provide brand standard service to guests from initial check in all the way to check out
