Lakyhia Robinson
Customer Service and Administrative Professional
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About
Customer service and administrative professional with experience in call center operations, office management, executive assistance, entrepreneurship, scheduling, sales, and community engagement. Known for building strong client relationships, resolving complex issues, managing multiple priorities, and supporting mission-driven organizations with professionalism and compassion.
Experience
Founder & Creative Director - Moonstone Haven, LLC
(2022-01)
Founded and operate a creative wellness business offering educational workshops, event coordination, customer service, scheduling, marketing, and community engagement for children and families.
Customer Service Representative (Sales) - AT&T - Mesa, AZ
(2025-01 - 2026-01)
Provided customer support for wireless and internet services, resolved billing and technical concerns, documented interactions, and contributed to sales and customer retention goals.
Office Manager - New Vision Center for Spiritual Living
(2022-01 - 2023-01)
Managed administrative operations, scheduling, community support, and conflict resolution while supporting a large community organization.
Executive Assistant - BellyBind, LLC
(2022-01 - 2023-01)
Provided remote administrative support including customer service, scheduling, business management, and data entry.
Founder - Moonstone Birthing, LLC
(2017-01 - 2023-01)
Supported, educated, and empowered families through pregnancy, birth, and postpartum services.
Receptionist - Dentistry for Kids
(2017-01 - 2018-01)
Managed front desk operations, scheduling, patient communication, and care coordination.
