Lanora Patterson

Amazing Customer Service, Time Management, Teamwork, Adaptability, Dependability and Reliability. Authorized to work in the US for any employer.

Certified Pharmacy Technician at Singing River Health System (2024-07 – Present)

• Assisted in the preparation of sterile products such as IV solutions.
• Trained new pharmacy technicians on standard operating procedures and best practices
• Implemented quality control measures to ensure compliance with regulatory standards for medication safety
• Maintained cleanliness and sterility standards within the pharmacy area
• Accurately prepared and dispensed IV medications according to physician orders and established protocols
• Implemented quality control measures to ensure accuracy and safety in the compounding process
• Followed all regulatory guidelines and standards related to sterile compounding practices in accordance with state and federal regulations
• Collaborated with nursing staff to coordinate timely delivery of IV medications to patients' rooms or treatment areas
• Maintained a clean and organized work area, adhering to infection control protocols at all times
• Sterile Compounding

Pharmacy Technician at Walgreens (2021-02 – 2024-07)

• Accurately filled and dispensed XX prescriptions daily, ensuring patient safety and adherence to medication guidelines
• Managed inventory of medications, monitoring stock levels and ordering supplies as needed to maintain optimal pharmacy operations
• Provided exceptional customer service by addressing inquiries & resolving issues.
• Maintained confidential patient records in compliance with HIPAA regulations, ensuring privacy and security of sensitive information
• Participated in quality assurance activities by conducting regular inspections of medication storage areas for proper labeling and expiration dates
• Trained new pharmacy technicians on standard operating procedures (SOPs) to ensure consistent workflow efficiency
• Having an amazing team work ethics
• Collaborated with healthcare providers to obtain prior authorizations for specialty medications, expediting the approval process for patients in need
• Assisted in managing insurance claims processing by verifying coverage eligibility, submitting claims electronically, and resolving billing discrepancies
• Supported pharmacist-led immunization programs by preparing vaccines according to established protocols and maintaining accurate documentation of administered doses.
• Gave covid and flu vaccines.

Pharmacy Technician at CVS Health (2019-09 – 2021-03)

• Accurately filled and dispensed XX prescriptions daily, ensuring patient safety and adherence to medication guidelines
• Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
• Maintained a clean and organized work area, including the pharmacy shelves and storage areas
• Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
• Conducted medication therapy management (MTM) services by reviewing patient profiles for potential drug interactions or therapy optimization opportunities
• Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
• Assisted in managing expired medications through proper disposal methods following regulatory guidelines
• Collaborated with healthcare providers to resolve insurance coverage issues or prior authorization requirements for specific medications

Diploma in Pharmacy Technician – Virginia College (2010-09)

Diploma – Pascagoula High School (2007-05)