Latonia Jones

Obtain a position that is both challenging and rewarding. Highly efficient Administrative Professional offering 5 years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives.

Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement. Reliable and detail-focused Administrative Specialist offering 4 years of superior staff support, including projects management, business correspondence and document storage.

Expertise in maintaining, tracking and compiling data for reports. Prioritizes effectively to address competing priorities in dynamic environments.

ADMINISTRATIVE ASSISTANT at Louisville Transit Arthurtity (2021-10 – Present)

• Organized and maintained filing and document management systems by coordinating, archiving and purging files.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.

ADMINISTRATIVE SPECIALIST at American Red Cross (2016-01 – Present)

• Louisville Metro Government Benefits Team- Assist with Wellness Expo, organize files, help with client's paperwork
• Working with Compliance and FMLA mailing
• LEHEAP Program - Louisville Metro Government Assist with data entry, processing application for clients LG&E bill Human Resources- Louisville Metro Government, Assist new hires in the completion of paperwork, coordinator the drive for the assist with organizing and planning different programs for leadership.

SCHEDULER at Kleinert Kutz (2021-03 – 2021-08)

• Scheduled and confirmed appointments.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Entered information into system to update status reports.
• Analyzed demand and recommended updates to calendar schedule.
• Submitted new system orders and completed related paperwork.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• Maintained customer records with timely and accurate database updates.
• Took information from potential customers to assess needs.

INSTRUCTIONAL ASSISTANT at Ahrens (2011-01 – 2014-07)

• Performed tasked producing an efficient office, performed testing and orientations for those striving to obtain their General Educational Diploma.

ENROLLMENT/ DISENROLLMENT SPECIALIST at Humana (2013-01)

• Repair clients Health Care Plans.

Bachelor of Human Resources in Administrative/Marketing – Southern New Hampshire University, New Hampshire (2026-04)

Business Technology Business in Administration/Marketing – Decker College (2020-01)

(2006-01)