Laura T

Customer Service Associate

Talent

Quincy, MAMember since July 21, 2026

Strong organizational and time-management skillsExceptional communication and interpersonal skillsAbility to work independently and as part of a teamDetail-orientedAble to handle multiple tasks simultaneouslyExperience with customer serviceSkilled in Canva for marketing purposesCMR systems (Constant Contact beginner)

Hire this person

Send a job offer directly to this candidate

About

Customer-focused professional with customer service experience, banking operations, and social media marketing.

Experience in greeting customers and clients directly, handling transactions accurately, and providing a welcoming environment. Skilled in managing visitor flow and supporting front-facing operations in fast-paced settings. Strong communicator with excellent attention to detail, multitasking abilities, and a commitment to delivering a positive experience in a professional office environment.

Experience

Social Media Marketing Assistant at William Raveis Real Estate (2025-08 – Present)

(Freelance)

Manage social media content for a high-volume real estate agent team at William Raveis Real Estate
Assist in tasks such as data entry and email writing
Contribute to video recording and editing for social media reels
Supported open house operations by greeting guests, managing sign-ins, and coordinating visitor flow
Edit and filter photos of the property to adjust lighting, contrast, and overall create a vivid image to attract clients and buyers
Assist with home staging for open houses and property showings by selecting and arranging flowers, rugs, chairs, tables, artwork, decorative plants, bed coverings, and accent pillows to enhance presentation, create inviting spaces, and maximize buyer appeal

Customer Service Associate at Michele's Ice Cream and Sandwich (2023-07 – Present)

Provided friendly, efficient customer service to 100+ customers per shift
Counted cash tips and accurately recorded credit card totals from customer receipts
Operated drive-through service with speed and accuracy in a fast-paced environment
Completed end-of-shift cleaning and restocking to maintain store readiness and hygiene
Trained new employees on customer service and store procedures
Contributed to store merchandising by designing and painting a custom decoration for the register podium, demonstrating creativity and attention to detail