Lauren Hecker

Experienced and adaptable professional with a proven track record of performing in dynamic environments. Skilled in customer service, administrative tasks, and caregiving. Adept at multitasking, problem-solving, and maintaining organizational efficiency. Looking to contribute to a growing company in an entry-level position while expanding my skills and supporting your success.

Shelter Care Coordinator - Pads of elgin - Elgin, IL

(2023-08 - 2025-01)

• Manage front office operations, including answering phones, scheduling appointments, and maintaining inventory records.
• Conduct client intakes, assist with phone screenings, and ensure accurate documentation.
• Oversee check-in and check-out processes for clients, ensuring smooth operation and adherence to procedures.
• Provide support to clients in need by addressing concerns and connecting them with necessary resources.

Mail Processor - Pitney Bowes (temporary employment) - Elk Grove Village, Illinois

(2022-06 - 2022-09)

• Processed and sorted incoming and outgoing mail, ensuring accuracy and efficiency.
• Scanned, printed, and organized high volumes of documents and packages under tight deadlines.
• Maintained quality control by verifying proper labeling and package condition before dispatch.
• Collaborated with team members to optimize workflow and meet daily processing targets.

Warehouse Associate - Amazon - Elgin , Illi

(2018-09 - 2020-01)

• Handled the packaging, sorting, and shipping of customer orders in a fast-paced environment.
• Conducted quality checks to ensure product accuracy and compliance with shipping standards.
• Operated warehouse equipment to streamline order fulfillment and improve efficiency.
• Consistently exceeded daily productivity goals while adhering to safety protocols.

Caregiver - SYNERGY HomeCare - Barrington, Illinois

(2018-05 - 2018-07)

• Assisted clients with daily living activities, including personal hygiene, meal preparation, and medication reminders.
• Provided emotional support to clients, fostering a safe and comfortable living environment.
• Monitored clients' health and reported changes or concerns to medical professionals and family members.
• Maintained a clean and organized home to ensure clients' safety and well-being.

Daycare Provider Assistant - Self Employed Services - Carpentersville, Illinois

(2016-10 - 2017-05)

• Provided nurturing care for children by maintaining a safe, clean, and engaging environment.
• Ensured proper hygiene and managed diaper changes while adhering to safety standards.
• Prepared healthy meals and snacks while accommodating dietary needs and preferences.
• Developed and implemented structured daily schedules, including educational and creative activities to promote learning and growth.

Assistant Teacher - Safari Child Care Center - East Dundee, Illinois

(2015-03 - 2016-10)

• Supported the lead teacher by assisting with lesson planning, classroom management, and student supervision.
• Maintained accurate records of student progress, behavior, and developmental milestones.
• Helped organize and lead activities to encourage academic, social, and emotional development.
• Communicated effectively with parents and guardians about their children's needs and progress.

High School Diploma - Barrington High School, Barrington, Illinois (2011-06)