Lauren Olivia
Punctual and dependable professional known for delivering excellent customer service, bringing a positive, energetic attitude to every interaction, and consistently creating a welcoming and efficient experience.
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Experience
Assistant Drill Team Coach at Payson High School (Present)
- Assist in choreographing and instructing drill team routines for high school athletes
- Mentor student athletes in technique, performance, and team leadership
Inventory & Shipping Associate at Cords Club (2025-05 – 2025-08)
- Managed inventory tracking and shipping logistics for club operations
- Ensured accurate processing and organization of outgoing shipments
Caller at Engagex (2024-06 – 2024-08)
- Conducted outbound calls on behalf of insurance agents to schedule client appointments
- Employed effective rebuttal techniques to overcome objections and secure appointments
Dance & Tumbling Instructor at Steps PAC Studio (2022-06 – 2023-08)
- Instructed children in dance and tumbling, building foundational skills and self-confidence
- Substituted across hip-hop and tumbling classes, adapting curriculum to varying skill levels
Checker / Bagger / Floral Department at Payson Market (2021-02 – 2024-08)
- Provided attentive customer service, including assisting elderly customers with loading purchases
- Managed floral department: took orders, stocked inventory, and prepared balloon arrangements for events
Events Staff at Maplewood Event Center (2023-05 – 2023-08)
- Set up and broke down event spaces; managed inventory and logistics
- Delivered exceptional customer service and collaborated with organizers to ensure smooth event execution
Education
Bachelor of Science in Criminology – Idaho State University
Associate of Science in Criminal Justice – Utah State University Eastern (2023-08 – 2025-05)
High School Diploma – Maple Mountain High School (2023-05)
