Mari Arellano

Bilingual (English/Spanish) with strong communication, customer support, and computer skills. Experienced working with digital systems, maintaining accuracy, and delivering positive service.

Style Team Member at Target (2024-01 – 2024-08)

• Used handheld devices and computer systems to locate product information and update merchandise status.
• Ensured department organization and visual presentation aligned with corporate standards.
• Delivered strong in-person customer support by answering questions and locating products.
• Followed written digital instructions, updated inventory, and completed task lists using software.
• Collaborated with leadership to complete department resets and process price/label updates.

Online Grocery Pickup Associate at Walmart (2024-11 – 2025-03)

• Processed digital orders using handheld computer devices, maintaining top accuracy standards.
• Communicated directly with customers about order changes, substitutions, and pickup details.
• Managed time-sensitive tasks and organized staged orders to prepare for scheduled customer arrivals.
• Entered inventory information and completed quality checks to ensure correct product details.
• Supported a fast-paced environment by meeting productivity goals and improving task efficiency.
• Used multiple computer-based systems for item location, inventory data, and customer tracking.

Customer Service Representative at SecurityMetrics (2026-01 – 2026-05)

• Provided customer service support through digital systems and communication channels
• Assisted customers with questions related to products, services, and account information
• Promoted products and services by sharing relevant options and referring customers when appropriate
• Completed referral-based tasks to support product awareness and customer engagement
• Maintained accurate records and followed internal procedures while handling customer interactions
• Used computer systems to update information and support daily workflow operations

High School Diploma – Summit High School (2024)