Laurie Barron

Detail‑driven administrative and client‑support professional with experience in customer service, inventory coordination, recordkeeping, and high‑volume communication across retail, healthcare, education, insurance, and social services. Strong ability to inspect details, manage sensitive information, organize workflows, and deliver exceptional service. Quick learner comfortable with new tools, merchandise handling and client communication – bringing reliability and professionalism to every role.

Secretary - Highlands School District - Natrona Heights, PA

(2026-03)

• Manage front‑office communication for students, parents, and staff.
• Maintain accurate records and prepare detailed documentation.
• Assist with coordination of daily office workflows.
• Support high‑volume email and in person communication with professionalism.

Administrative Assistant/Concierge - John F. Sebak Insurance Agency - Natrona Heights, PA

(2024-01 - 2026-03)

• Entered payments and processed transactions accurately.
• Prepared incoming/outgoing mail and daily bank deposits.
• Communicate with clients and carriers regarding policies and billing.
• Maintain organized electronic files and assemble insurance renewal packets.

Front Desk Receptionist - Concordia Visiting Nurses - Cabot, PA

(2023-09 - 2023-12)

• Handled high‑volume calls and visitor interactions.
• Managed inventory of office and nursing supplies.
• Prepared care packets, organized forms, and supported daily operations.

E‑Commerce Personal Shopper - Walmart - Natrona Heights, PA

(2020-10 - 2023-09)

• Selected, inspected, and staged merchandise for customer pickup.
• Provided responsive customer service and resolved product inquiries.
• Assisted with grocery pickup operations.

Aging Care Manager - Armstrong County Area Agency on Aging - Kittanning, PA

(2006-01 - 2008-09)

• Managed caseloads, conducted assessments, and maintained detailed records.
• Coordinated services, equipment, and vendor communication.
• Provided empathetic support to clients and families.

Director of Social Services - Highland Center / Genesis Eldercare - Brackenridge, PA

(2005-06 - 2006-01)

• Oversaw referrals, assessments, discharge planning and complaint resolution.
• Developed care plans and coordinated with interdisciplinary teams.
• Delivered consistent communication and support to families.

Caseworker - Kane Regional Center - Pittsburgh, PA

(2000-06 - 2005-06)

• Managed casework for 120 residents with strict attention to detail.
• Conducted interviews, maintained records, and coordinated referrals.
• Provided empathetic customer service and problem resolution.

Bachelor of Science - Human Development and Family Studies - Pennsylvania State University