Leonora Lizcano

Highly organized Administrative Professional with more than 10 years of experience in school administration and front-office operations, along with strong customer service and printing production experience at FedEx Office in Kingwood, Texas. Skilled in multitasking, communication, confidentiality, and supporting teachers, administrators, parents, and students. Reliable, detail-oriented, and committed to excellent service.

Customer Service / Shipping & Printing Associate at FedEx Office (2023-01 – Present)

• Provide front-desk customer service including shipping, receiving, packaging, and tracking.
• Produce print orders including brochures, posters, business cards, banners, and forms.
• Assist customers with copies, scanning, formatting, envelopes, labels, and digital files.
• Ensure accuracy, efficiency, and high-quality service in a fast-paced environment.

Front Desk / Behavior Specialist Assistant / Assistant Principal Support at Klein Oak High School – Klein ISD (2017-01 – 2022-12)

• Managed front office operations including check-in, attendance, and visitor processing.
• Supported administrators with scheduling, documentation, student referrals, and discipline.
• Maintained confidential student records in compliance with district policies.
• Provided communication between staff, students, and parents.

ISS Secretary at Klein Oak High School – Klein ISD (2010-01 – 2017-12)

• Managed ISS room operations, attendance logs, and student assignments.
• Coordinated communication between teachers, administrators, students, and parents.

ESL Assistant at Klein Oak High School – Klein ISD (2007-01 – 2010-12)

• Supported English-language learners with tutoring and academic assistance.
• Assisted teachers with daily lessons, supervision, and bilingual communication.

Certified Nursing Assistant at Harris County Hospital District (1998-01 – 2005-12)

• Provided patient care and daily living support.
• Documented patient information and supported medical staff.

High School Diploma – James Pace High School

General Studies – Houston Community College