Leslie Mims

Accomplished and Certified Pharmacy Technician with over 8 years of experience in Retail Pharmacy Environments, and 1 year experience in Managed Care Pharmacy setting working as a Pharmacy Technician at Centene. Experienced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions, and pharmacy law.

Certified Pharmacy Technician - Centene - Remote, GA

(2024-02)

MTM Pharmacy Clinical Services - Adherence/MTM Technician

• Calling Members and having Adherence Conversations
• Identifying Barriers members may have in obtaining/ taking their maintenance medications
• Verifying HIPAA with every single member encounter
• Requesting/Obtaining member's refills on maintenance medications
• Contacting Providers and Pharmacies to Request/Obtain member's medication refills
• Conducting Adherence conversations with our members to find out how we can better help achieve member adherence, providing members with proper resources available to help our members with their needs
• Scheduling MR's CMR's with our member's and our pharmacists
• Working with Alternate Language member's and utilizing Voiance Translator Line
• Working Task: Mailing Provider Letters, Sending Faxes, Receiving Faxes, Sending MDS Forms
• Working Ventana: Filling out Provider/Member Compliance Communications
• Answering Team Questions on Teams
• Helping to Train new TTP's

Certified Pharmacy Technician - Moyes Pharmacy - Locust Grove, GA

(2018-08)

• Answer incoming phone calls and address questions from customers and healthcare providers
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
• Communicated directly with doctors' offices via telephone, fax, and email
• Completed paperwork, entering prescription and insurance or billing information into patient profiles
• Counted, measured, and compounded medications following standard procedures
• Assisted in preparation, distribution, and storage of pharmaceuticals
• Stocked, labeled and inventoried medication to keep accurate records
• Maintained drug inventory levels by ordering necessary medications and supplies

Certified Pharmacy Technician - Olde Towne Drug Center - Portsmouth, VA

(2008-04 - 2009-12)

• Answered incoming phone calls and addressed questions from customers and healthcare providers
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
• Communicated directly with doctors' offices via telephone, fax, and email
• Completed paperwork, entering prescription and insurance or billing information into patient profiles
• Maintained drug inventory levels by ordering necessary medications and supplies
• Stocked, labeled and inventoried medication to keep accurate records
• Counted, measured, and compounded medications following standard procedures
• Assisted in preparation, distribution, and storage of pharmaceuticals

Certified Pharmacy Technician - King George Pharmacy - Dahlgren, VA

(2007-03 - 2008-04)

• Answered incoming phone calls and addressed questions from customers and healthcare providers
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
• Communicated directly with doctors' offices via telephone, fax, and email
• Completed paperwork, entering prescription and insurance or billing information into patient profiles

Degree - Pharmacy Technology - Wiregrass Georgia Technical College (2006-11)