Customer Service Specialist at Boulder HOA (Mollenkopf Property Management) (2019-03 – Present)
Handle customer relations and software input
- Process information requested from property owners
- Follow up on client requests
- Support to owners on their HOA emails and logins
- Handle phone calls
- Collections
Bookkeeper at Leslie Shaw Bookkeeping (2010-07 – Present)
Maintain records of financial transactions by establishing accounts; posting transactions.
- Maintain subsidiary accounts by verifying, allocating, and posting transactions
- Manage Accounts payable
- Prepare invoices for Customers
- Prepare financial reports by collecting, analyzing, and summarizing account information and trends
Customer Service and Payroll Specialist at Lindsay's Boulder Deli/Haagen-Dazs (2010-07 – 2019-03)
Handle customer relations, payroll and banking
- Customer Service
- Balance books and conduct banking
- Verify daily reports via POS system
- Track and process approved payroll adjustments
- Process information to generate employee paychecks
- Report and reconcile payroll reports
Front Desk Manager at ALS Management, LLC (2010-07 – 2014-02)
Front desk management
- Balance books, conduct banking, systematically track inventory via POS system and finances, and order product
- Process information to generate employee's paychecks
- Manage accounts receivable and accounts payable
- Maintain an orderly and safe work environment
- Produced correspondence, tables, charts, and spreadsheets to support President's office
Executive Assistant and Bookkeeper at AFC Worldwide Express (2006-12 – 2010-06)
Executive Assistant and Bookkeeper
- Balance books and conduct banking
- Administer household budget including oversight of bank accounts and credit cards
- Manage family assets and accounts payable
- Manage and administer operations of two properties
- Set schedule / appointments and coordinate correspondence for family members
- Oversee the planning and execution of special events
- Supervise home school staff
Front Desk Manager and Bookkeeper at North Georgia Kidney Specialist's (2004-01 – 2006-12)
Front Desk Manager and Bookkeeper
- Liaise between doctors, patients and staff
- Maintain an orderly and safe work environment
- Process information to generate employee's paychecks
- Schedule patients, patient check in, patient check out
- Supervise medical and administrative staff
- Perform other administrative and operational duties in the management of two medical offices
- Balance books and conduct banking
Administrative Assistant and Bookkeeper at Easlan Capital of Atlanta, Inc. (1992-01 – 2004-01)
Administrative Assistant and Bookkeeper
- Handle President's daily business as well as personal tasks
- Balance books and conduct banking for both business and family
- Process information to generate employee's paychecks
- Produce correspondence, tables, charts, and spreadsheets to support President's office
