Lilly

Results-driven Learning & Development (L&D) Specialist and Project Leader with 10 years of experience designing high-impact training programs, managing complex timelines, and driving technical proficiency. Proven track record of strategic instructional design, utilizing data-driven methodologies to optimize user performance. Expert at aligning program delivery with organizational compliance, demonstrated by achieving an elite 99% industry-based certification passing rate over several years across large-scale client cohorts.

Learning & Development Specialist / Department Lead - Prosper ISD - Prosper, Texas

(2025-07)

• Program Effectiveness & ROI: Spearheaded the end-to-end execution of a rigorous technical training program, achieving an elite 99% success and compliance rate on Industry-Based Certification (IBC) assessments for 120 participants.
• Instructional Design & Content Creation: Conceptualized, designed, and deployed digital and synchronous learning paths using advanced visual asset creation tools to translate complex technical frameworks into digestible modules.
• Data-Driven Optimization: Analyzed weekly performance analytics and tracking KPIs using Microsoft Excel and Google Sheets to identify learning gaps, implementing rapid content iterations that boosted proficiency scores by 85%.
• Project & Timeline Management: Managed daily operational milestones and resource allocation for a portfolio of 120 individuals, ensuring 100% compliance with strict regional and institutional deadlines.
• LMS & Technology Architecture: Directed the configuration and deployment of training 123 team members on system functionality to streamline digital workflow automation.

Educational Facilitator & Consultant - Eagle Mountain Saginaw ISD - Fort Worth, Texas

(2022-06 - 2025-07)

• Audience Segmentation: Designed targeted, differentiated learning frameworks tailored to varying user capabilities, maintaining an 80% baseline mastery rate of core operational competencies.
• Remote & Hybrid Facilitation: Delivered 6 hours of high-impact workshops and educational presentations weekly via In person, Zoom and Google Meet, consistently achieving top-tier internal engagement and virtual feedback ratings.
• Stakeholder Alignment: Conducted regular consultations with cross-functional leadership, departments, and external stakeholders using the Google Suite and Microsoft Office ecosystems to align curriculum outcomes with evolving performance standards.

Bachelor of Arts - Education - Western Governors University (2017)