Linda Jordan

Online customer service refers to the various methods businesses use to interact with customers through digital platforms. These services are typically provided through channels like live chat, email, social media, online forums, and even messaging apps. The goal is to resolve customer issues, answer questions, and provide assistance remotely, rather than in person or over the phone

Online customer service refers to the various methods businesses use to interact with customers through digital platforms. These services are typically provided through channels like live chat, email, social media, online forums, and even messaging apps. The goal is to resolve customer issues, answer questions, and provide assistance remotely, rather than in person or over the phone

Yale University (New Haven, CT)

Harvard University