Linda Simons

Compassionate CNA and Volunteer Coordinator skilled in patient care and interdisciplinary collaboration. Demonstrates effective communication and time management, enhancing healthcare delivery and customer service. Committed to supporting team goals and quickly mastering new skills in diverse settings. Seeking entry-level opportunities to leverage organizational strengths and contribute to company success.

CNA/Volunteer Coordinator - Genitival Hospice - Lillington, North Carolina

(2018-08 - 2026-04)

• Assisted patients with daily activities and personal care needs.
• Provided companionship and emotional support to patients and families.
• Monitored patient comfort and promptly reported changes to nursing staff to facilitate timely care adjustments.
• Collaborated with healthcare team to ensure quality patient care.
• Documented patient observations and care activities accurately.
• Educated families on caregiving techniques and resources available.
• Participated in training sessions to enhance caregiving skills and knowledge.
• Collaborated with interdisciplinary team members to create individualized care plans that addressed specific patient needs.
• Ensured accurate, timely flow of information by completing thorough patient records and consistently updating healthcare team on patient status.
• Maintained accurate records of departmental activities to ensure compliance with regulations.
• Recruited, interviewed and selected employees to fill vacant roles.

Telehealth Liaison - Lifesource Incorporated - Wilmington, North Carolina

(2019-10 - 2022-11)

• Liaised with external partners to improve service delivery and strengthen collaboration efforts.
• Recognized customer needs quickly to provide timely support and solutions.
• Facilitated interdepartmental communication to streamline project workflows and enhance collaboration.
• Supported problem-solving initiatives by gathering feedback from employees and clients.
• Maintained detailed records of communications and project progress for transparency.
• Cultivated strong working relationships with colleagues and management to foster teamwork.
• Assisted in implementing new systems that enhanced operational efficiency across teams.

Hospice Certified Nursing Assistant - Pruitt Health Hospice - Smithfield, North Carolina

(2012-04 - 2018-09)

• Delivered compassionate care to enhance comfort and dignity of patients in hospice settings.
• Addressed emotional needs of patients and families to foster resilience during end-of-life transitions.
• Collaborated with interdisciplinary teams to develop and implement personalized care plans for improved patient outcomes.

Homemaker - Self - Godwin, North Carolina

(2012-01 - 2012-04)

• Created safe, educational environment for children while training as certified foster parent.

CNA/Office Assistant - Liberty Homecare & Hospice - Dunn, North Carolina

(2009-01 - 2012-01)

• Assisted patients with daily living activities and personal care needs.
• Collaborated with healthcare team to ensure quality care standards are met.
• Ensured compliance with company policies related to health and safety regulations.
• Greeted visitors in a professional manner and provided assistance as needed.
• Answered incoming telephone calls, directed callers to appropriate personnel and took messages as required.
• Assisted various departments with coordination and communication tasks.
• Maintained accurate filing systems for documents and electronic records management.
• Maintained filing system for all documents related to office operations.
• Scanned documents into electronic format for storage in computer databases.
• Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.

Some College (No Degree) - Nursing - Central Carolina Community College