Lindsey Ellison

Versatile Business Owner & Retail Manager specializing in high-volume operations, team coordination, and customer-centric sales strategies. Proven success in visual merchandising, stock management, and creating memorable brand experiences that foster long-term customer loyalty and drive revenue.

Owner & General Manager - Once Upon a Cookie, LLC - SW FL

(2024-10)

• Direct end-to-end daily operations, sales strategies, and financial management for a licensed small business, maintaining full responsibility for profitability, inventory turns, and supply chain control.
• Design and construct immersive, themed pop-up storefront setups and product displays that elevate the brand aesthetic, drive heavy foot traffic, and maximize conversion at high-volume community markets.
• Cultivate a high-touch customer service environment, managing direct-to-consumer sales, resolving customer inquiries with empathy, and driving strong brand loyalty through engaging digital and physical touchpoints.
• Forecast product demand, manage inventory turnover to minimize loss/waste, and optimize tight prep and distribution schedules to consistently hit sales targets and deadline windows.

Medical Receptionist - Charlotte County Foot and Ankle Clinics - Punta Gorda, FL

(2024-01 - 2025-04)

• Delivered warm, empathetic guest intake and managed multi-line scheduling in a high-volume office.
• Verified patient records and insurance with 100% accuracy while maintaining strict HIPAA compliance standards.

Assistant Manager - Reebok - Hershey, PA

(2023-04 - 2024-12)

• Led daily floor operations, customer service standards, and keyholding duties in a high-volume retail environment.
• Monitored sales KPIs, inventory levels, and stockroom organization to minimize loss and optimize product availability.
• Executed corporate visual merchandising guidelines to maintain strong brand aesthetics and drive sales conversion.
• Coordinated and coached store associates to maintain team momentum, fast-paced efficiency, and positive customer interactions.

sales cast member - Disney Outlets - Hershey, PA

(2022-09 - 2023-04)

• Delivered exceptional "Disney-quality" guest experiences by applying core service standards (Safety, Courtesy, Show, Efficiency) to build brand loyalty and maximize satisfaction.
• Maintained expert-level knowledge of active store promotions, seasonal product lines, and trending inventory to drive sales and personalize guest recommendations.
• Executed twice-weekly freight processing and shipment check-ins, unboxing and organizing new merchandise swiftly to ensure optimal floor replenishment and stock accuracy.
• Maintained pristine visual merchandising standards ("Show") across product displays to align with Disney's immersive brand environment.