Mark Boquiren

Operations and Program Execution leader who brings structure, visibility, and accountability to complex business environments, enabling teams to execute with confidence and leadership to make informed decisions. Over the past 12+ years, I have driven business operations, program execution, and cross-functional initiatives across technology, multibillion-dollar infrastructure programs, and high-volume supply chain organizations. Known for aligning stakeholders, improving operational visibility, strengthening accountability, and building scalable processes that reduce friction and improve execution.

Demonstrated success leading operational programs, managing global stakeholder relationships, navigating complex business challenges, and developing systems that support organizational growth. Combines strategic thinking with hands-on execution to deliver measurable business results in fast-paced, dynamic environments.

Operations Lead — Supply Chain & Business Operations at MI USA LLC (2022-12 – Present)

• Lead end-to-end business operations across procurement, inventory planning, vendor management, logistics execution, and cross-functional initiatives supporting high-volume retail distribution.
• Oversee execution of $18M–$24M in annual purchasing and replenishment activity, ensuring alignment between demand signals, inventory availability, and customer fulfillment commitments.
• Lead and develop a team of analysts responsible for operational planning, workload prioritization, performance reporting, and issue resolution across critical business functions.
• Serve as primary escalation point for supply chain disruptions, vendor performance issues, inventory constraints, and customer-impacting challenges, recovering $150K+ through structured resolution strategies and negotiations.
• Design and maintain operational dashboards and KPI reporting tools that improve leadership visibility, decisionmaking speed, and accountability across core supply chain metrics.
• Coordinate cross-functional execution between vendors, warehouse partners, carriers, overseas teams, and internal stakeholders to ensure seamless end-to-end delivery performance.
• Drive continuous improvement initiatives that streamline workflows, reduce operational friction, and strengthen communication across procurement, logistics, and planning functions.
• Improved inventory visibility and demand alignment through enhanced reporting structures and real-time KPI monitoring.

Operations & Program Support Lead at Bechtel Corporation (2015-06 – 2022-01)

Supported senior Commercial and Project Directors across the Riyadh Metro Lines 1 & 2 EPC scope (~$10B+ program), coordinating scheduling, reporting, stakeholder alignment, and executive communications across complex, multiphase infrastructure delivery workstreams.

• Coordinated execution across 50–150+ stakeholders, including engineering, procurement, construction, commercial teams, subcontractors, claims, and legal stakeholders within large-scale EPC environments.
• Produced executive-level reports, briefing packages, dashboards, and performance updates, providing leadership visibility into project progress, risks, milestones, and operational priorities.
• Coordinated international stakeholder engagement, executive scheduling, travel planning, and operational support activities across multiple regions, ensuring continuity throughout a 6+ year global assignment.
• Managed sensitive project documentation, contractual communications, and executive-level correspondence while maintaining strict confidentiality and professionalism.
• Supported cross-functional teams by resolving communication gaps, improving information flow, and maintaining alignment across multiple project workstreams.

IT Operations Lead at Good Samaritan Colleges (2011-07 – 2015-02)

• Led IT operations supporting academic and administrative departments, ensuring reliable service delivery across multiple business functions.
• Supervised technicians, trainees, and student assistants while coordinating service delivery, project execution, and issue resolution activities.
• Served as primary escalation point for infrastructure failures and system issues, diagnosing problems and coordinating rapid resolution to restore operational continuity.
• Planned and executed hardware and software deployment initiatives from scoping through implementation while minimizing disruption to day-to-day operations.
• Managed work order prioritization, scheduling, and escalation processes to ensure timely resolution of technical and operational issues.
• Evaluated and implemented technology solutions that improved operational efficiency, system reliability, and end-user support capabilities.

Bachelor of Science in Information Technology, Major in Programming – Nueva Ecija University of Science and Technology