Client-side Project and Change Manager
Request a quote with no obligation
Experienced project management executive and consulting professional with a solid history of exceeding expectations of service, quality, and business relationships with service and consulting companies. Strong analytical and strategic skills, international experience, able to lead cross-functional teams, and successfully manage multiple projects in numerous industries. Skilled problem solver able to identify issues and implement effective solutions. Robust communication, team development, technical skills, and fluent in Spanish.
Immel Technology Advisors, Virtual Organization 09/23 – Present Owner and CEO Independent consultant specializing in client-side services including project management, change management, testing support, communication & training execution, planning for production transition and process optimization.
CrossVue, Virtual Organization 06/17 – 06/23 Partner, 01/20 – 06/23 Director, 06/17 – 12/19 Served as key member of the Executive Leadership Team, guiding a successful consulting firm. Managed, developed, coached, and led a team of 150 consultants as part of Implementation Services product line, which achieved Workday recognition of 3 Innovation Awards. Expanded a Workday professional services practice from 14 to over 230 professionals with consistent YOY sales growth of 25-30% through expansion of clients and market presence. Led successful delivery of over 90 Workday Implementations over a 6-year period including Platform, HCM, FINs, in various business entities. Charged with customer satisfaction of implementations, served as an escalation point, and accountable for internal metrics for utilization, retention, and project margin Implemented people, process, and technology changes based on strategic roadmaps which increased efficiencies, improved SOX controls, and increased business value. Oversaw Center of Excellence, across both functional and technical disciplines, and ensured projects completed on time and on budget. Collaborated with other key team members regarding hiring strategy and execution, staffing and load balancing, performance management, sales demand, and workforce planning. Hired and onboarded over 80 new team members in the second half of 2022 to address rapid expansion of business opportunities. Collaborated with sales team on new sales opportunities as a practice leader and PMO/Financials SME. Served as Executive Sponsor for internal Diversity and Inclusion Council.
Freddie Mac, McLean, VA 08/03 – 05/17 Business Analysis Director/Business Initiatives Director, 03/08 – 05/17 Business Projects Director, 09/04 – 02/08 Senior Business Projects Manager, 08/03 – 08/04 Directed and mentored a team of 85 professionals which provided reporting capabilities, change management, and production support for Finance division business applications. Managed Finance Program Management Office responsible for initiative budgets up to $32M and ensured portfolio objectives were achieved within scope, schedule, and budget. Provided monthly portfolio status updates to CFO and key Finance division executives. Managed SOX compliance processes and ensured deployments to SOX applications met control standards and mitigated risk to Financial close. Directed strategic initiatives, tactical enhancements, and break fixes regarding business operational readiness, and change management compliance for multiple applications. Supervised third party vendor scope and deliverables for large initiatives, ensured contractual obligations were met within initiative timeline and budget. Served as Finance representative on Enterprise level working groups for policy development related to Information Risk, Privacy, Data Governance, Information Security, and RIM. Led cross-functional teams established to successfully remediate audit findings identified by internal audit team. Established internal organization which supported Finance division by developing high performing teams skilled in reporting tools, change management methodologies, and controls. Supported applications from project inception through baseline support and controlled execution for more than 50 applications, through use of technical expertise and teams. Led numerous cross-divisional technology efforts, successfully migrated over 500 users to new platforms, and technologies.
Booz Allen Hamilton, Inc., McLean, VA and Miami, FL 04/00 – 08/03 Associate, 09/02 – 08/03, Senior Consultant, 09/01 – 08/02 Consultant, 04/00 – 08/01 Freddie Mac, McLean, VA 05/94 – 03/00 Business Analyst II
George Washington University - Masters in Information Technology
George Mason University - Bachelors in Finance
