Skillful and dynamic administrative professional with demonstrated capacity to provide comprehensive, executive-level support and management.
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Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within time and budget requirements. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Highly focused and results-oriented in supporting complex, deadline-driven operations; identify goals and priorities and resolve issues in initial stages.
Business Office Manager - Regal Estates of League City - League City, TX
(2023-03)
Completion of forms necessary for the generation of accounts payable and assignment of all expenses to the proper department code numbers. Collecting accounts receivable in a timely manner. Verify accuracy of all information on resident's bill as well as providing the information to generate billing for new residents or departing residents.
Participate in monthly budget variance conference and reports. Prepare and maintain all personnel files. Prepare refund requests for members who move out and requests for refund of waiting list deposit.
Generate all forms for new hires, personnel files and forms necessary to generate payroll for all employees. Research and respond to resident inquiries regarding billing or any other business office function. Receive, date and answer any questions residents may have regarding monthly statements.
Facilitate and coordinate communications between staff and the Executive Director/Administrator. Interact with residents and their families, acknowledge concerns and solve problems within the community. Disperse and log petty cash including appropriate ledger accounting for cash disbursements.
Complete all paperwork for job related injuries and incidents,
Executive Assistant - Impact! Partners Financial - League City, TX
(2022-01 - 2023-03)
Prepare financial statements, reports, memos, invoice letters, and other documents while answering phones and routing calls to the correct person or taking messages. Greet clients and act as the first point of contact for the company both in person and over the phone. Handles basic bookkeeping tasks, filing and retrieving corporate records, documents, and reports.
Prepares documents for review and presentation by executive level staff as well as maintaining meeting minutes. Uses various software, including word processing, spreadsheets, databases, presentation software, and industry specific software suites. Organize and distribute all incoming mail and fax as well as directing emails to the appropriate team or team member.
Perform office duties such as ordering supplies and managing records databases. Handled travel arrangements, both personal and work related, for executive level staff including but not limited to, airfare, hotel, transportation, and activities. In addition to providing general administrative support.
Practice Manager - Med Center Therapy Aquatic and Physical Therapy - Houston, TX
(2021-09 - 2022-01)
Oversaw the various aspects of the Aquatic and Physical Therapy Medical Center. Managed the facilities staff and performed Human Resources duties such as hiring and training staff members. Also handled medical records, billing and ordering for the facility, including creating and managing the budgets. Developed new policies and procedures to improve both the efficiency of the facility and overall workplace happiness.
Practice Administrator - Dr. Kevin Bianchini (Gulfsouth Autism Center) - Baton Rouge, LA
(2019-03 - 2021-07)
Oversaw daily administrative processes and procedures in an active ABA clinic. Prepared daily technician time tracking and billing logs. Submitted daily medical billing. Reviewed and analyzed daily BCBA billing and maintained HIPAA compliance. Developed new standard forms and procedures for various aspects of the business. Performed accounts receivable duties along with establishing payment plans for patients. Acted as a liaison between insurance companies and the clinic.
Caregiver - Dr. Kevin Bianchini (Gulfsouth Autism Center) - Baton Rouge, LA
(2014-10 - 2019-03)
Provided care for ill family member as well as acted as medical liaison to ensure proper understanding and adherence to treatment plan.
Special Events Coordinator - Cypress Bayou Casino Hotel - Charenton, LA
(2013-07 - 2014-10)
Cultivated business partnership with outside vendors and internal departments to execute on strategic plans. Worked with vendors on providing service quotes, monitored vendors to ensure proper execution of services, and assisted in disbursing payment for vendors in a timely fashion. Developed integrated planning timelines to coordinate pre-event logistics.
Effectively multi-task established priorities in a fast-paced environment. Used critical thinking to streamline processes that save time while increasing the bottom line for day-to-day job duties.
Executive Administrative Assistant - Cypress Bayou Casino Hotel - Charenton, LA
(2011-01 - 2013-07)
Conducted in-depth business-development research and compiled results for review by proposal team. Developed presentations and scheduled all executive-level meetings and travel. Prepared biweekly time, expense, and travel reports.
Managed invoicing and billing processes. Oversaw diverse administrative functions, supporting all director-level projects and information-management processes. Compiled and analyzed data from monthly reports and prepared presentations for executive management.
Developed internal correspondence that facilitated effective communication and transfer of information between departments.
Paralegal and Office Manager - Law Office of Myla Mayberry - Longview, TX
(2000-10 - 2010-12)
Reputation for maintaining and processing client records, files and legal documents in a highly organized, efficient, and precise manner. Thorough and detail-oriented with a demonstrated commitment to excellence. Always exercised discretion and maintained confidentiality. Proven ability to thrive in a fast-paced environment through multi-tasking skills.
AAS - Paralegal Studies - Kilgore College
