Cashier at Frontier Restaurant (2022-09 – 2023-07)
- Took customer's orders on a register and made change, calculated discounts, and handled cash and credit card transactions
- Answered phone calls and managed customer inquiries and over the phone orders.
- Handled customer inquiries, complaints, and concerns with empathy and professionalism.
- worked quickly and efficiently, in rushes while still maintaining accuracy and providing excellent customer service.
- Communicated clearly and effectively with customers and other employees.
Cashier, Line, Trainer at Chipotle Mexican Grill (2023-08 – 2025-06)
- Took customers' orders on a register, calculated discounts, and handled cash and credit card and gift card transactions.
- Managed the completion of online and delivery orders smoothly and efficiently
- Handled customer inquiries, complaints, and concerns with empathy and professionalism.
- Worked quickly and efficiently, in rushes while still maintaining accuracy and providing excellent customer service.
- Communicated clearly and effectively with customers and other employees.
- Handled the completion of Doordash and online pickup orders.
- Trained new employees on Cashier and line positions, walked employees through the computer system and ordering system, teaching them all responsibilities of the position and completing an opening and closing checklist.
- Counted the drawer and entered transaction data into the computer and deposited cash into the safe for closing.
Host at 12th Street Tavern (2025-06 – Present)
- Welcomed guests in a warm and friendly manner
- Managed the seating chart, and controlled the flow of guests in the dining room and bar
- Provided accurate wait times, and escorted guests to their assigned dining areas while introducing the server
- Took and managed reservations
- Took takeout and call in orders on the Aloha system.
- Addressed guest inquiries and resolved complaints promptly to ensure total customer satisfaction.
