SWITCHBOARD OPERATOR at Baptist Health Lexington (2024-11 – 2026-05)
- Managed high-volume incoming internal and external calls while routing callers accurately and efficiently across multiple hospital departments.
- Communicated emergency codes, weather alerts, and facility announcements over the hospital public address system with professionalism and accuracy.
- Coordinated physician and chaplain paging requests and submitted service work orders in a fast-paced healthcare environment.
- Assisted patients, visitors, and staff by providing directions, information, and customer support both in person and over the phone.
- Maintained composure, professionalism and patient privacy while handling urgent requests and sensitive situations.
SALES ASSOCIATE at Bath & Body Works (2023-11 – 2024-11)
Promoted to Seasonal Keyholder (August 2024)
- Delivered excellent customer service in fast-paced retail environments while assisting customers with product selection and purchases.
- Operated POS systems, processed transactions accurately, and balanced cash drawers at closing.
- Assisted with inventory management, stock replenishment, and maintaining organized sales floors.
- Created merchandising displays to increase product visibility and support promotional campaigns.
- Built positive customer relationships by providing attentive, personalized shopping experiences.
- Supported store operations as a Seasonal Keyholder by assisting with opening/closing responsibilities and team support duties.
- Supported promotional campaigns and new product initiatives through customer engagement and visual presentation.
SALES ASSOCIATE at Forever 21 (2023-11 – 2024-05)
SALES ASSOCIATE at Hot Topic (2023-11 – 2023-12)
Seasonal position
SALES ASSOCIATE at Hot Topic (2021-08 – 2021-12)
Seasonal position
ASSISTANT TEACHER at La Petite Academy (2022-06 – 2023-09)
- Maintained daily documentation and communicated updates clearly with parents and staff.
- Assisted with classroom organization, scheduling, and activity coordination in a fast-paced environment.
- Supported classroom operations and assisted staff across multiple age groups as needed.
- Performed administrative, clerical, and team support duties.
ASSISTANT TEACHER at Southern Hills Early Childhood Program (2021-12 – 2022-06)
