Hospitality and Customer Service Professional
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Dedicated hospitality and customer service professional with over four years of experience in restaurants, food service, and retail environments. Skilled in guest relations, team leadership, food safety compliance, cash handling, and delivering exceptional customer experiences in fast-paced settings.
Server, Hostess, In-Room Dining - Drumheller's - Richland, WA
(2023-01 - 2026-01)
Provided exceptional service in a fine-dining hotel environment, coordinated with kitchen staff, processed payments, trained team members, and ensured guest satisfaction.
Server - Bob's Burgers & Brew
(2024-01 - 2025-01)
Managed high-volume tables, accurately entered orders, processed transactions, and maintained strong guest relationships.
Takeout, Hostess, Busser, Expo - Red Lobster
(2022-01 - 2023-01)
Managed takeout operations, guest seating, phone orders, food running, and dining room organization.
Sales Associate - Marshalls
(2022-01 - 2022-12)
Assisted customers, maintained merchandise displays, operated registers, and supported inventory organization.
Shift Leader / Manager - Firehouse Subs
(2022-01 - 2022-12)
Supervised daily operations, trained employees, delegated tasks, managed inventory, and maintained food safety standards.
