Malaya Suswell

Reliable and hardworking professional with experience in fast‑paced environments, inventory support, stocking, and team leadership. Brings strong customer service, problem‑solving skills, and the ability to learn warehouse operations quickly. Known for efficiency, accuracy, and maintaining high standards of cleanliness, organization, and safety. Able to lift, move, and stock materials while supporting smooth daily operations across multiple departments.

Shift Supervisor - Starbucks - Charlotte, NC

(2025-01)

• Direct shift operations to maintain speed, accuracy, and quality during high‑volume periods.
• Train and coach team members to improve performance, productivity, and workflow efficiency.
• Manage inventory controls, stock rotation, and supply replenishment to maintain readiness.
• Lead opening/closing procedures, cash handling, and compliance with safety policies.
• Resolve issues quickly while maintaining a clean, organized, and safe work environment.

Barista & Team Lead - 550 Café - Charlotte, NC

(2020-01 - 2024-12)

• Oversaw daily operations, ensuring efficient workflow and adherence to safety and sanitation standards.
• Supported inventory rotation, restocking, and supply management to reduce waste and maintain cost efficiency.
• Maintained an organized work area and assisted with back‑of‑house tasks requiring physical labor.
• Trained staff, monitored performance, and ensured consistent product quality.

Cashier & Food Prep - Just Fresh - Charlotte, NC

(2016-01 - 2019-12)

• Prepared ingredients, operated kitchen equipment, and maintained clean, safe workstations.
• Restocked supplies, organized storage areas, and supported back‑of‑house operations during peak hours.
• Assisted with inventory checks, labeling, and rotation to ensure proper stock levels.
• Demonstrated strong teamwork, communication, and the ability to stay productive in fast‑paced environments.

Assistant Manager - Family Dollar - Charlotte, NC

(2010-01 - 2015-12)

• Oversaw store operations including stocking, inventory management, and merchandising.
• Unloaded trucks, organized stockrooms, and ensured shelves were replenished and properly rotated.
• Monitored KPIs, employee performance, and customer satisfaction.
• Ensured compliance with safety, loss prevention, and operational standards.

High School Diploma - West Mecklenburg High School (2008)