Malene Anchecta

Bilingual Medical Office Specialist with hands-on experience in front office operations, patient coordination, medical billing and coding, and high-volume scheduling. Known for delivering exceptional patient experiences, maintaining accurate records, and supporting efficient clinical workflows. Seeking to contribute to professional medical practice while continuing to grow in healthcare administration.

Willing to relocate to: Stockton, CA - Modesto, CA - Tracy, CA

Optometric Technician/Receptionist at manteca optometric eye care (2025-02 – 2026-03)

• Operated diagnostic equipment including OCT and digital retinal imaging systems to support early detection of eye conditions
• Performed pre-testing procedures using automated refractors and assisted with accurate vision assessments
• Entered and maintained patient records in electronic health record (EHR) systems with high accuracy and attention to detail
• Verified and processed insurance benefits using Ensura and VSP, including eligibility checks, authorizations, and claims support
• Utilized Eyecare software for patient scheduling, documentation, and workflow management
• Assisted with billing tasks, insurance coordination, and patient communication regarding coverage and services
• Supported telehealth services and ensured smooth clinic operations in a fast-paced environment

Front Desk Receptionist at CENTER FOR SIGHT (2025-04 – 2026-02)

• Performed pre-testing and operated diagnostic equipment, including OCT and retinal imaging
• Maintained accurate patient records using EHR systems
• Verified insurance benefits and processed claims using Ensura and VSP
• Used Eyecare software for scheduling, documentation, and workflow coordination
• Assisted with billing, patient communication, and daily clinic operations in a fast-paced environment

Medical Office Specialist at Valley Chiropractor Center (2025-04 – 2025-07)

• Greeted and checked in patients, managed intake and consent forms
• Scheduled appointments and maintained accurate EHR records
• Verified insurance information and assisted with billing and coding
• Answered multi-line phones and supported back-office staff

Skilled Material Manager at Delicato Family Vineyards (2019-01 – 2025-01)

• Performed duties including receiving, picking, and shipping materials/products to fulfill customer orders and support production
• Operated necessary equipment while maintaining a safe work environment
• Managed and controlled inventory to ensure overall accuracy
• Maintained compliance with safety standards, contributing to a multi-year incident-free record
• Frequently picked up to 22,500 cases per day to meet production and shipping demands
• Served as a liaison between HR, Accounting, IT, and senior management, enhancing interdepartmental communication and operational efficiency
• Expertly moved multiple orders to various docks according to order sheets
• Maintained multiple years of safety with zero incidents
• Utilized SAP for tasks such as creating orders, identifying materials, and transferring inventory to different locations

Diploma in Medical Office Specialist – UEI College (2025-07 – 2025-07)

Master's degree in Medical Billing & Coding

Upper secondary education