Mallori Jackson
Administrative Professional | Office Operations | Budget Management | Team Leadership
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About
Dedicated administrative leader with 8+ years of experience managing teams, overseeing operations, and ensuring financial and organizational efficiency across fast-paced, client-centered environments. Proven ability to supervise staff, manage purchasing and payroll, implement systems, and maintain a high standard of service delivery. Known for streamlining operations, managing vendor relations, and creating orderly, responsive workplaces.
Ready to bring my operational excellence and leadership experience to Durham County.
Experience
Administrative Officer (Self-Employed, Operations Oversight) - Mahogany Blue Hair Studio - Charlotte, NC
(2014-05 - 2017-04)
- Directed business operations, including budgeting, supply ordering, vendor coordination, and staff scheduling.
- Supervised junior stylists and conducted performance evaluations.
- Managed payroll, bookkeeping, and compliance with state board standards.
Assistant General Manager - Sonic Drive-In - Greensboro, NC
(2018-01 - 2020-02)
- Supervised daily operations, scheduling, inventory, and customer relations.
- Managed budgets and purchasing; reduced waste and improved cost-efficiency.
- Trained and evaluated staff across all shifts, ensuring consistency and compliance.
Assistant Pastry Chef - Washington Duke Inn & Golf Club - Durham, NC
(2023-11)
- Supervised prep team and coordinated daily production schedules.
- Managed ordering, inventory tracking, and vendor communication.
- Collaborated with leadership to plan workflow, control costs, and ensure safety compliance.
Operations Lead – Specialty Baking - Everything Bagels - Durham, NC
(2023-02 - 2023-11)
- Led kitchen operations and adjusted team scheduling to meet demand.
- Maintained documentation for food safety compliance and ordering.
- Onboarded and trained new hires to ensure operational consistency.
Dessert Production Coordinator - Bittersweet - Raleigh, NC
(2021-11 - 2023-11)
- Oversaw inventory and prep logs for dessert service operations.
- Collaborated with service teams to maintain timing and quality standards.
- Supported management in staffing, back-office documentation, and service prep.
Various Administrative Leadership Roles - Ulta Beauty, Sephora, Benefit, Bobbi Brown - Various Locations
(2016 - 2023)
- Oversaw inventory tracking, purchasing coordination, and scheduling.
- Led in-store events, managed displays, and supported onboarding and training.
- Partnered with department leads on service goals, event logistics, and staffing needs.
Education
B.S. - Mass Communications - University of North Carolina at Greensboro
Diploma - Baking & Pastry Arts - Auguste Escoffier School of Culinary Arts
