Maranda Doshier

Customer Service Professional | Remote Support Candidate

Talent

GlendaleMember since October 20, 2026

In-person customer service and retail supportIssue resolution and de-escalationActive listening and clear communicationCash handling, purchases, returns, and customer assistanceTime management, organization, and independent workReliable internet connection and quiet, professional workspaceAvailable for full-time or part-time work, including day and night shifts

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About

Customer-focused retail professional with 20 years of experience assisting customers, resolving concerns, and supporting store operations, including 14 years in leadership roles. Known for clear communication, patience, organization, and dependable follow-through. Seeking to bring these transferable strengths to a remote customer service position while remaining open to in-store opportunities.

Experience

Team Lead at Walmart (2020 – 2026)

Led daily team activities to support efficient operations and a positive customer experience.
Assisted customers with questions and concerns, resolved service issues, and escalated matters when appropriate.
Coached associates on customer service expectations, procedures, and task completion.
Helped organize priorities, maintain department standards, and communicate updates to associates and management.

Department Manager at Walmart (2012 – 2020)

Managed department operations while providing helpful, courteous service to customers.
Answered product questions, addressed concerns, and helped customers locate merchandise and complete purchases.
Assigned daily tasks, supported associate training, and monitored completion of department priorities.
Maintained organized merchandise areas and followed company procedures for inventory and store operations.

Sales Associate at Walmart (2009 – 2012)

Provided friendly assistance to customers and helped them locate products and make purchasing decisions.
Answered questions, maintained merchandise areas, and supported a clean and organized sales floor.
Worked with coworkers and supervisors to complete daily tasks and respond to customer needs.

Sales Associate/Cashier at Burlington Coat Factory (2006 – 2009)

Greeted customers, answered questions, and provided assistance throughout the shopping experience.
Processed purchases and returns accurately while delivering courteous service at the register.
Maintained organized merchandise and supported daily store operations in a fast-paced retail environment.