Marc Crawford

Senior UX Leader with 15+ years experience driving research-led product design across aviation, government, financial services, media, education, technology, and healthcare. Led end-to-end discovery-to-delivery for web/mobile, resulting in user-centered design solutions that significantly enhanced usability and accessibility for a wide range of clients and agencies, including Fidelity Investments, R/GA, IBM, GE, Bloomberg, Macmillan and the U.S. Department of Commerce.

Expertise in user research, service design, information architecture, and interactive prototyping drives the creation of innovative digital experiences for web and mobile platforms. Proven ability to collaborate effectively with global teams and stakeholders, ensuring design integrity and adherence to project timelines.

Accomplished UX Consultant with experience in leading transformative design initiatives across diverse industries. Expertise in user research, service design, information architecture, and UX design drives the creation of engaging digital experiences that enhance usability and operational effectiveness. A proven ability to collaborate with cross-functional teams ensures alignment with business objectives, resulting in successful project outcomes.

Passionate about pushing the boundaries of design to deliver innovative solutions that make products and services easier to use.

Master of Arts in Clinical & Industrial / Organizational Psychology

Heidelberg University, Heidelberg, Germany