Marcus Morvant

An experienced, driven, and accomplished Business Operations Professional and Leader, with a wealth of experience while working for leading, high-profile companies. Proven leadership abilities, has led diverse teams, and is experienced in creating business and operational strategies which meet with success.

Operations Lead at DHL SUPPLY CHAIN AND LOGISTICS (2022-01 – Present)

Directly responsible for overseeing daily logistics operations, staff training and development, workflow coordination, safety committee lead, warehouse personnel performance evaluation, management reporting, and handling a wide variety of special projects. Oversees a diverse staff of 24 associates in a large-scale logistics environment.

• Managed large-scale logistics operations through the implementation of real-time tracking systems, enhancing efficiency by 15% and successfully aligning with company-wide objectives
• Led the Site Safety Committee in the successful implementation of project STEP UP FOR SAFETY by coordinating weekly safety audits and introducing new protocols, contributing to a safer work environment
• Elevated workplace safety standards by implementing daily safety checklists and conducting comprehensive safety training programs, reducing safety incidents significantly and enhancing employee morale, earning recognition as Site Safety Champion

Ramping Lead at UPS (2020-01 – 2022-01)

Served as shift lead overseeing ramp department. Responsible for ensuring on-time service in loading and unloading planes, LTP, transloads, ULD's, etc.

• HUB sorting and Port Clarence assistant
• Managed QA and all cargo loading inspections
• Developed young leaders, and trained three new Lead roles

Fulfillment Center Team Member at AMAZON (2018-01 – 2020-01)

Responsible for executing tasks outlined to support daily operations.

• Managed smooth, efficient, and highly productive operations during tenure in position
• Redesigned/streamlined operational methods to improve overall site performance

Medical Record Tech at MOLINA MEDICAL GROUP (2015-01 – 2018-01)

Responsible for recording patients' information into the company database. Controlled EPIC software, ensuring KPI's were monitored and met.

• Established electronic chart sharing via the Electronic Health Record system, significantly streamlining patient care processes and enhancing collaboration among medical departments
• Top-performing member of medical administrative staff

Department Manager at MCDONALDS (2010-01 – 2015-01)

Responsible for overseeing a diverse group of 15+ associates ensuring all tasks were executed in a timely fashion to support daily operations.

• Executed daily cash deposits and maintained thorough financial records via the Point of Sale system, improving financial accuracy and ensuring a welcoming customer experience while overseeing facility operations
• Enhanced site performance as the top-performing manager by implementing customer service best practices, resulting in improved operational efficiency

Bachelor of Science in Health & Fitness – University of Antelope Valley